Customers of City of Alcoa utilities have recently expressed queries and worries about Doxo, an online payment service that enables users to manage all of their various utility accounts in one location in order to simplify bill payments. Doxo uses the utility’s name/logo without the utility’s permissionCustomers who use the Doxo website may believe they are paying the utility, but the money actually goes to Doxo.Doxo then forwards the payment to the utility, which may take some time. As a result, the customer may receive late payments and their service may be cut off.
Since the City of Alcoa has no affiliation with DOXO, it is unable to track or gather any data regarding transactions carried out through them.The only online payment option the City of Alcoa endorses is the one available on the City of Alcoa website, www.cityofalcoa-tngov
To make a payment, you may use this official links below:
Pay Your Utility Bill Online | Alcoa, TN
https://www.cityofalcoa-tn.gov/698/Pay-Online
To Pay Online : Welcome to our new Online Utility Bill Payment System. Please read the following disclaimer: If you do not receive a confirmation, …
Utilities & Billing | Alcoa, TN
https://www.cityofalcoa-tn.gov/363/Utilities-Billing
As always, if you have any questions regarding your bill or our payment processing, please call our offices at 865-380-4700.
FAQ
What time does Alcoa Electric close?
Call Alcoa Electric at 865-380-4890 if the issue is not yours or if others are involved.We are available to help you seven days a week, twenty-four hours a day.
What time does Alcoa Electric open?
What time do you open? The office is open from 8:00 AM to 4:30 PM, Monday through Friday.
Where is the city of Alcoa?
Alcoa, city, Blount county, eastern Tennessee, US25 kilometers (about 15 miles) south of Knoxville, close to MaryvilleTo the southeast, in the Great Smoky Mountains National Park, the city serves as a gateway.
What county is Alcoa?
Alcoa MapSouth of Knoxville in Tennessee’s Blount County is the city of Alcoa. Its population was 7,744 at the 2000 census It is part of the Knoxville, Tennessee Metropolitan Statistical Area