Paying your Broadstripe bill on time and in full is an important responsibility to maintain good financial health. With the help of Broadstripe’s bill pay service, you can easily take care of your monthly payments quickly and securely. Broadstripe’s bill pay service offers customers various payment methods to get the job done, such as online, via telephone, and even in person. We’ll walk you through the ins and outs of Broadstripe bill pay and provide helpful tips to make sure you never miss a payment. Whether you need to pay your bill online or in person, you can be sure that your payment will be safe and secure with Broadstripe’s bill pay service.
To make a payment, you may use this official links below:
Broadstripe: an Anne Arundel Broadband Company
https://broadstripe.com/rcn/
Yes, Broadstripe customers will continue to receive bill statements and other You will continue to send your payment to the same address you have been
Broadstripe
https://www.astound.com/broadstripe/
Customers can expect a new bill format, new payment address, new account number and a new security/PIN. See Your New Bill. Your Account. Convenience and
Welcome to RCN
As the sixth-largest provider in the country, we serve Boston, Chicago, Lehigh Valley, Philadelphia (Delaware County), Washington, DC, and New York City with excellent services and a wide range of options. With a focus on technology and innovation, we have invested billions of dollars over the years in our fiber-rich network, and we have no plans to stop. We put in a lot of effort every day to improve the lives of our clients by providing them with cutting-edge, dependable services and guaranteeing their total satisfaction with every interaction with our team.
Our business has led the way in the transformation of residential and commercial connectivity by giving customers access to high-speed gigabit broadband as well as other cutting-edge TV and phone services. Customers can benefit from all the features of our cutting-edge network with RCN, and our award-winning local support teams will be there to help them. We are excited to provide customers in Anne Arundel, Maryland with the same fantastic services and support.
What’s next and what to expect
We will gradually switch your service to RCN over the coming months. There is nothing you need to do while this is happening.
We intend to invest millions of dollars now and in the future to make sure you have access to the fastest, most dependable Internet, next-generation TV, and the best technology has to offer. We are here to keep you connected to everything that is most important to you. In the months to come, we look forward to telling you more about the exciting improvements we have in store.
We’ll keep you informed
Below are some frequently asked questions, and we’ll post updates to let you know how we’re doing with switching your service over to RCN. In the interim, please accept our warmest greetings and our sincere appreciation for choosing RCN. We look forward to serving you!.
RCN Telecom Services, LLC
We are pleased to welcome you to RCN and understand that you have many inquiries regarding the sale of the WOW! assets operating in Anne Arundel County, Maryland under the Broadstripe brand and what will happen next. You are our top priority, and we are working to ensure a smooth transition, we want to reassure you of that.
Q: Why were these areas of Broadstripe acquired?
After Broadstripe’s Maryland service area is acquired by RCN, it will become a part of the state’s current RCN network. Our strong fiber-rich network assets will enable us to provide even more communications services to clients in Anne Arundel County, adding new products and services for both residential and commercial clients to complement the existing Broadstripe product line. Our immediate priorities will be maintaining excellence and providing support for customers. After a brief transition to RCN is complete, we also anticipate using the best practices we currently offer from our family of companies to continue offering Broadstripe customers the best services.
Q: Who is RCN?
With its cutting-edge, high-capacity, hybrid fiber-optic network, award-winning broadband communications provider RCN provides a full range of Internet, TV, and phone services to both residential and commercial customers. RCN has provided customers with a genuine selection of entertainment and communications services ever since its launch. RCN currently serves the cities of Boston, Chicago, the Lehigh Valley, Philadelphia, New York, and Washington, D.C., with fast gigabit internet speeds up to 940 Mbps, backed by exceptional local customer and technical support. C.
Q: What does this mean for current Broadstripe customers?
Maintaining customer satisfaction is our top priority, and that includes caring for Broadstripe’s devoted customer base. After a brief transition, RCN anticipates continuing to develop improved communications products and services for previous Broadstripe clients. The capital and resources of RCN will enable a rapid expansion of the current fiber network and related services.
Q: Will there be any changes to the services provided or changes to customer support?
All existing services and customer support will continue without interruption. Although RCN will take over as your service provider**, we will continue to communicate with you while operating under the Broadstripe name for a brief period of time. You will continue to receive the high-caliber services from Broadstripe during this time. In the future, if there are any modifications, we’ll let you know in advance.
Q: How long before Broadstripe customers see the benefit of this acquisition?
After the acquisition is complete, we are committed to swiftly integrating current Broadstripe clients into the RCN family so that clients can access a cutting-edge and larger range of goods and services in the future. Our objective is to offer current Broadstripe users the best possible Internet, TV, phone, and customer service services.
Q: Will my existing Internet, TV, and/or Phone services change as a result of this acquisition?
Your existing services will not immediately change. After this acquisition is complete, RCN is committed to ensuring that all current Broadstripe customers seamlessly switch over to RCN.
Q: Will my TV Channel lineup, Internet Speeds, or other services change?
A few networks will cease to be carried as of December 31, 2021 as a result of the switch to a more consistent RCN national programming lineup. However, as part of this transition, we anticipate adding channels soon. Look for future notices about these new channels soon. For details, visit broadstripe. com/channel-changes. Throughout the transition period, RCN will continue to conduct a thorough review. Should any changes be made to your services, rates, or conditions, you will be notified.
Q: Will RCN taking over Broadstripe cause my current package prices to go up or down?
Our goal is to provide customers with the best value and service. Our long-term goal is to roll out new promotions that offer Broadstripe customers more value and convenience. The current package prices and promotions will not change, and we will notify you in advance if there are any future changes. ***.
Q: How long will the transition take?
The transfer of systems will take place over the course of several months because we want the transition to be as seamless as possible. As we advance, we’ll update you with new information.
Q: Will Broadstripe customers continue to receive bills from Broadstripe?
Yes, following the acquisition, Broadstripe customers will continue to receive bill statements and other communications under the Broadstripe brand.
Q: Will there be any changes to customer support?
We’ll continue to provide you with the same high caliber of support that you have. After a brief transition period, we anticipate utilizing our current resources to offer even more support hours.
Q: What number do I call for support?
You’ll keep dialing the numbers you were dialing throughout the transition. To contact customer service, billing, or service, dial 410-987-9300 in Anne Arundel, Maryland.
Q: Where do I send my payment?
The same address where you’ve been sending payments is where you’ll continue to send them:
Anne Arundel / Millersville
Q: Do I need to change my autopay?
No, there is nothing you need to change regarding your autopay. It will process on your scheduled date. No need to change or contact your bank/credit card company.
Q: What does this mean for WOW! business partners?
We are excited to welcome WOW! partners to our network because we have a best-in-class network of partners. As RCN builds on WOW!’s current capabilities over time, partners will gain a number of advantages, including the addition of cutting-edge product offerings.
- Call us at 844-365-4087 if you’re interested in learning more about our product options.
FAQ
Is Broadstripe now Astound?
As you are aware, RCN acquired the WOW! and Broadstripe powered by WOW! broadband networks in 2021, which are responsible for providing Internet, TV, and phone services in the communities of Chicago, Northwest Indiana, Evansville, and Anne Arundel County, Maryland.
What is broadstripe net?
As a cable provider, Broadstripe Internet provides service using the cable television lines that are already running to your home. You will typically receive a cable modem or cable box to which you can attach your in-home router.