At CareMount Medical, we understand that navigating your health care needs can be overwhelming. As the largest independent multi-specialty medical group in New York, we care deeply about providing our patients with the best possible care. Our goal is to make it as easy as possible for you to access the medical care that you need.
One way we’ve made obtaining care easier is with our CareMount Patient Portal. The Patient Portal makes it simple to manage your care from the comfort of your own home. From scheduling appointments and accessing your medical records to paying bills, the Patient Portal has you covered.
In this blog post, we’ll be focusing on the CareMount Patient Portal Bill Pay. We’ll walk you through the process of making a payment, answer any questions you may have about the process, and provide helpful tips for streamlining the payment process. We are committed to making sure that you have a seamless, stress-free experience as
To make a payment, you may use this official links below:
Optum Medical Care, P.C. mySecurebill.com
https://caremount.mysecurebill.com/
Log in to view your account, download statements and make payments. Login Beginning on August 1, 2019, payments to CareMount can be made by paper check,
Optum Billing
https://east.optum.com/patient-resources/optum-billing/
The information on this page is relevant for former CareMount patients. Pay your bill and policies for former patients of ProHEALTH.
A new and improved Patient Portal has arrived
For more information on how to sign up for the new portal, please click here.
Our portal is for non-urgent matters only. If this is a medical emergency, call 911. We try our best to respond to messages sent through the portal within 48–72 hours.
Easy to navigate and available 24/7 so you can:
- Communicate securely with your provider and health care team
- Request prescription renewals
- Manage your child/children’s (up to age 11) medical records
- Download your test results and medications
- View your clinical visit summary
- Obtain health-related educational materials and videos
With the help of a personalized, secure website called a patient portal, you can control your interactions with healthcare professionals and contact them whenever you want. You can manage your healthcare through this convenient online connection using any web-enabled device.
A patient portal offers several benefits. You can manage appointments, make prescription requests, and speak with your medical staff without using your practice’s call center.
Additionally, you have access to visit summaries, other documentation, and your health records.
What kind of records will I have access to through the patient portal?
You will have access to any information your care team has made available for you to view, including lab and test results, visit summaries, visit attachments, immunization records, medication information, appointment history, and other information.
1. Click “Health Record” 2. The “Clinical Summaries” tab opens with the health record summary page. 3. Click “Request consolidated health record. ” 4. The “Request updated health records” page opens. 5. Choose one of the following: a) Enter the “From” and “To” dates to obtain a Personal Health Record for a specific time frame. b) Choose the “Request complete record” checkbox to obtain a consolidated Personal Health Record. 6. A message stating that the request is being processed by the practice appears when you click “Request Record.”
Your medical records are simple to access, download, and share with other healthcare professionals.
- When you registered with Optum as a patient, Optum collected your demographic data.
- Medications – List of active or inactive medications
- Allergies – Any information about allergies that was logged during your visits
- Immunizations – List of immunizations/vaccinations
- Problems – List of reasons diagnosed for your visit
- Procedures – Any procedure performed at Optum Medical
- Results – Any findings from laboratory, in-office testing, or imaging procedures.
- Payer – Insurance carrier
- Family history – Any family history
- Social history – Any social history obtained during visit
- History of current illness – A more thorough explanation of the visit’s purpose or history.
- Vital signs – (Height, weight, temperature, head circumference, etc. ) Information recorded or other measurements taken during your visit.
- any additional instructions provided to the patient at the time of the visit.
You can create a patient portal account if your healthcare provider provides access. Reach out to your practice to get started.
Do it in 3 easy steps:
- Provide a valid email address to your practice. You’ll receive an invitation to enroll.
- To activate your account, create a username and password, then adhere to the onscreen instructions.
- Access your health information at any time, anywhere, and securely by using your username and password to communicate with doctors.
How do I access my portal once I have created my account?
You can access the patient portal from your practice’s website after enrolling. The portal is also accessible from your practice’s email notifications.
Can I share access with a spouse or trusted representative?
In your “Profile,” you can give authorized individuals access to your patient portal. They will be asked to create a patient portal account if they don’t already have one. They can then switch between their own account and any shared accounts from there.
- Log into your patient portal account.
- Click “Account” in the upper right-hand corner.
- Under Trusted Representatives, click “Invite New.”
- Read the authorization language carefully, then fill out the account information for the dependable representative you want to invite.
- Indicate the level of access to your trusted representative’s information in your portal under “Manage Access.”
- Click “Send Invitation. Then, [email protected] will send your trusted representative an email inviting them to sign up for your account.
What devices can I use to access the Patient Portal?
Any web-enabled desktop, laptop, or mobile device can access your patient portal by using one of the supported browsers listed below:
- Internet Explorer 11
- Safari (latest 2 versions)
- Firefox (latest 2 versions)
- Chrome (latest 2 versions)
- Mobile Safari (iOS)
- Mobile Chrome (Android)
To view and complete your forms, sign in to your patient portal account and select the “Health Forms” tab.
What do I do if I forgot my username and/or password?
Click “I forgot my username and/or password” under the portal sign-in button to reset your username and/or password. Answering your security question and changing your password will then be required of you.
I can’t remember the answer to my security question to reset my password?
Please contact your practice to request a password reset if you’ve forgotten your username or password and the answer to your security question.
What do I do if I didn’t receive an invitation to create my patient portal?
Please get in touch with your practice to resend an enrollment invitation.
Yes. Your patient portal complies with HIPAA, so your data is encrypted and securely stored.
How do I add a dependent to my account on the portal?
Children under the age of 11 should contact us or call the patient portal support help line at (914) 242-1555. Children between the ages of 12 and 17 are protected under New York State law. Parents or guardians must complete the HIPAA Release of Information form, which is available HERE, in order to request health records for children 12 to 17. The Designation of Personal Representative form (DPR) can be found HERE and must be completed and signed by all adults (18) who wish to share a Patient Portal. To send the form to Medical Records, please download it, print it, and email it to [email protected]
Information about children can be accessed by more than one parent. For instance, separated parents will be able to view their child’s portal account on their own.
How do I access my linked dependent’s account on the portal?
When logged in, you can switch between your account and a dependent’s account by clicking the icon (a circle with a letter inside it) in the top right corner. The letter displayed represents the first letter of the first name on the account you are viewing.
Please be aware that once your dependent reaches the age of 12, your account will automatically be disconnected from theirs, and according to New York State law, they cannot open their own Portal account until they are 18 years old.
Contact Us if you need help signing up or accessing the patient portal.
General Questions
Patient Portal Help Line:
Contact Us if you need help signing up or accessing the patient portal.
Hours: 9:00 a.m. to 4:00 p.m. Monday-Friday
A friendly Patient Portal Representative can:
- Help you enroll
- Assist with Username and Password
- Help you navigate the features of the portal
Pay Your Bill
Please call our center at 201-863-3346 to schedule an appointment if you were a Riverside Medical Group patient in New Jersey or Southern Connecticut. Services.
FAQ
How do I bill Optum?
OptumHealth accepts claims electronically through OptumInsight/ENS (www. enshealth. com). Please use payer ID # 41194 when submitting claims electronically. Please call our toll-free number at (877) 801-3507, option 3 (Health Care Provider), if you have any questions about EDI submission.
Did optum buy CareMount?
ProHealth and CareMount are two of the major provider organizations owned by OptumHealth in New York.
Who did CareMount merge with?
CareMount Medical, a part of a network of more than 2,100 providers, provides care to more than 1 Recently, Optum, one of the largest owners of provider groups in the country with 53,000 physicians nationwide, finalized its move to join it. Optum serves 6 million patients throughout the Hudson Valley and New York City.
Who runs CareMount Medical?
Dr. CareMount Medical’s president and CEO, Scott Hayworth, has worked in the medical field for more than three decades. He began working for CareMount as an OB-GYN in 1988, and has been its CEO since 1996.