Inpatient and outpatient services at all acute care hospitals in New Jersey are covered by the New Jersey Hospital Care Payment Assistance Program (Charity Care). Patients who meet the requirements for income and assets may be eligible for medically necessary services.
Applications are available at all NJ acute care hospitals. When the completed application is submitted, eligibility is determined at the hospital where the medical service is provided. The Department of Health staff at the Office of Hospital Finance welcomes inquiries or concerns from the public and hospitals regarding the charity care program, its implementation, and the interpretation of program rules and policy.
You can send an anonymous or signed report to any of the contact points listed below to report any suspicion of fraud or financial abuse by a person, a hospital, or another entity participating in the Charity Care Program. Regarding the identities and circumstances of the people and hospitals involved in the suspected fraud, please provide as much information as possible.
You can submit an anonymous or signed report to any of the contact points on the list below to report any suspicion of financial fraud or abuse by a person, hospital, or organization involved in the Care of Charity Program. Please provide as much detailed information as possible regarding the names and circumstances of the people and hospitals suspected of engaging in fraud.
We encourage you to contact us using this form if you have any questions or concerns about fraud. If you are reporting a fraud suspicion, please provide as much specific information as you can about the people and hospitals involved, including their names and any relevant circumstances. Although you can submit messages anonymously, if you want a response, please include your name, email address, phone number, and/or postal address so our office can get in touch with you.
To make a payment, you may use this official links below:
Welcome to the CarePoint Health Portal
https://payments.carepointhealth.org/
Welcome to our online payment portal. Enter your account number. Account Number. and at least 1 of the following: Last Name. Last Name. Date of Birth.
Insurance and Billing
https://carepointhealth.org/patients-visitors/insurance-and-billing/
For immediate assistance, please call (201) 821-8900 or to report a concern, dial the compliance hotline at (844) 246-4365.
