Since it has been in business for more than 20 years, CarMax AutoFinance has assisted more than a million customers with their vehicle financing needs. It originally aimed to offer more effective ways to locate and purchase used cars. Now, CarMax focuses on used-car financing and provides fair rates and terms. Integrity has been the foundation upon which they have built their reputation over the years, both in terms of how they conduct business and how they treat their customers. It is a Fortune 500 organization and has been honored to be included in FORTUNE’s list of the “100 Best Companies to Work For” since 2005.
CarMax make bill payment easy by offering several payment options. It will take 1-2 business days for all changes to appear on your account.
To make a payment, you may use this official links below:
General CarMax Auto Finance Account Information
Phone: Call our customer service department at (800) 925-3612 Western Union & MoneyGram: Visit a location and fill out the form using the following information:
FAQ & Support
For questions about your CarMax Auto Finance account: (800) 925-3612. Hours are Mon—Fri: 8am—10pm and Sat 9am—6pm EST
Can I pay my CarMax bill over the phone?
Payoff FAQ Phone: Dial (800) 925-3612 to reach our customer service team Western Union
How do I make my CarMax payment?
We accept cash, credit (Visa, MasterCard, Discover, American Express), and checks as forms of payment. A CarMax associate will assist with the payment arrangements.
Can I pay my CarMax payment with a debit card?
Pay with a debit or credit card from Visa, MasterCard, Discover, Apple Pay, or your bank account.
Does CarMax allow you to skip a payment?
Yes, you can postpone one or more payments on your current auto loan. However, you must first discuss the deferral with CarMax. Simply failing to pay could result in collection calls and, in the end, a repossession. Ideally, you call CarMax at 1-800-925-3612 and explain your circumstance.