Charleston Sanitary Board Online Bill Pay

Welcome to the Charleston Sanitary Board’s online bill pay. We understand that paying bills can be a chore, and with that in mind we’ve created an easy, efficient way for you to pay your bills online. Our online bill pay system is designed to help you save time and money, allowing you to make payments quickly and securely. With our system, you can rest assured knowing that your information is safe and secure. We provide a secure, password-protected environment to keep your data safe. Plus, you can access your account anywhere, anytime, with our mobile app or through your web browser.
Whether you’re an existing customer or a new customer, you can take advantage of our convenient and hassle-free bill pay system. With our system, you can: view your bills, make payments and manage your account, set up recurring payments, receive e-mail alerts, and set up payment reminders. Plus, you can also take advantage of our online chat feature to get

To make a payment, you may use this official links below:


Call 877-358-6792 to use this payment option. You must pay your bill in full and there is a $4.95 convenience fee. Mail. Mail your payment and stub using the

Charleston Sanitary Board

The Charleston Sanitary Board is offering a convenient payment option. You can now pay your municipal fee bill by phone. You must pay your bill in full and

charleston sanitary board online bill pay

CSB Holiday(s)The Charleston Sanitary Board (CSB) will be closed on Monday, February 20 to observe Presidents Day.

The Charleston Sanitary Board is offering a convenient payment option. You can now pay your municipal fee bill by phone. There is a $4 service charge and full payment is required. 95 convenience fee.

Pay Sewer, Fire and Refuse online by visiting the following

Customer ServiceInformation on Service Requests, Rates, Shut Offs, and more

Kanawha County, West Virginia’s Charleston and surrounding areas are served by the municipal sewer system known as the Charleston Sanitary Board (CSB). About 23,000 customers are served by a wastewater collection system and treatment facility run by the CSB. About 300 miles of sewage collection lines, 84 pumping stations, 5,408 manholes, and a treatment facility with a sustained treatment rate capacity of 14 million gallons per day are all owned, maintained, and operated by the CSB.

charleston sanitary board online bill pay

ServicesThe CSB administers a pre-treatment program for industrial customers and a grease-trap program for customers with non-domestic food preparation. These programs are administered in accordance with Charleston Ordinances and federal and state regulations. The CSB also reviews and approves building permit applications and subdivision plans prior to construction and installs taps for new customers.

charleston sanitary board online bill pay

The ProcessThe plant treatment process is preliminary, primary clarification, high purity oxygen activated sludge, digestion, secondary clarification and ultraviolet disinfection.  The treatment plant hydraulic capacity rate is 28 million gallons per day.  The sustained full treatment rate is 14 mgpd.  With an installed recombination line, CSB can short term fully treat at a rate of 21 mgpd.  The average flow rate is 10 mgpd. Search

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