Click here to fill out an application for the HOPE (Housing Opportunities and Prevention of Evictions) Utility Assistance program.
NC211United Way of North Carolina offers an information and referral service under the name org.To find out more about the community’s resources and free health and human services, click here.
The City has developed a brand-new, enhanced system for customer self-service.To make a payment or sign up for e-billing, visit our Customer Portal. Online payments are quick, simple, and easy.
Customer Self Service System FAQs has information on the self service system.
You will need your account and customer numbers to make sure your payment posts to the right account, so have your Combined Utility Statement on hand.
You will be guided through the procedure by the interactive voice response system.You may pay using your checking or savings account, a Visa, MasterCard, Discover, or an electronic check. There is no convenience fee for paying over the phone
Visit Pay by Phone FAQs to learn how to pay your bill by phone.
At Asheville City Hall at 70 Court Plaza, you can make a cash payment.Please deliver your payment to City Hall’s Customer Services Division, located on the first floor.
Please be aware that payments made through this drop box will not be processed until the following business day.
The drop box will not accept payments made after 4:30 p.m are not posted until the next business day
To make a payment, you may use this official links below:
Water and utilities Archives – The City of Asheville
https://www.ashevillenc.gov/services/water-utilities/
How to pay your water bill , with convenient online, automatic draft, mail or in person options.
Pay stormwater utility bill – The City of Asheville
https://www.ashevillenc.gov/service/pay-stormwater-utility-bill/
Whether you have a question about your Stormwater bill , or would you like to Pay your utility bill you can use the Customer Portal to enroll in e- billing . Check …
FAQ
How do I pay my water bill in NC?
To make a payment through the automated phone system, dial 888-905-3169.Please have the zip code for the service address, your payment method information, and your utility account number available.The automated system is accessible round-the-clock, every day of the week.
How do I set up my water in Asheville NC?
Call 828-251-1122 between 9:00 a.m. and 5:00 p.m. to establish a water account or stop water service.m – 5:00 pm, Monday-Friday except on holidays
Where can I pay my water bill in Asheville NC?
At Asheville City Hall at 70 Court Plaza, you can make a cash payment.Please deliver your payment to City Hall’s Customer Services Division, located on the first floor.
How much is a water bill in Asheville?
Click on Rates and Fees belowIn addition, there is a volume charge per 100 cubic feet (ccf; 1 ccf = 748 gallons) of water used.Rates and FeesResidential Consumption ChargesConsumption TypeChargeSingle-Family Residential$477 per ccfMulti-Family Residential$420 per ccf