Welcome to the City of Baytown! We are delighted to provide all of our Baytown residents with reliable, affordable water services. As part of our commitment to delivering high quality services, we are thrilled to introduce our new water bill payment system. This system is designed to make it easier and more convenient for customers to pay their water bills online. With our new system, customers can view and manage their water bill account, make payments, and even receive notifications about their balance. Plus, customers can pay their bills in a secure, safe, and easy way from the comfort of their own homes. We are confident that this new system will provide our customers with the best experience possible when it comes to paying their water bills.
To make a payment, you may use this official links below:
Payment
https://baytown.org/299/Payment
The City of Baytown utilizes Chase Payconnexion to receive payments for Utility Bills online by clicking the corresponding link or via telephone.
Water Utility Accounts
https://baytown.org/300/Water-Utility-Accounts
Water and utility billing department for the City of Baytown. approximately 14 days from the day the bill is mailed to pay his/her bill without penalty.
If You Don’t Receive Your Bill
The customer is still responsible for paying the balance owed and any penalties incurred for not paying the bill even if they have not received a bill.
Please get in touch with the customer service office if your bill hasn’t arrived 10 days before the aforementioned due dates in order to learn the payment amount and due date.
If%20your%20account%20is%20not%20paid%20by%20the%20due%20date,%20a%2010%%20late%20charge%20shall%20be%20assessed%20to%20the%20amount%20of%20water%20charge On the bill, this sum will be displayed as the gross amount.
Delinquent notices are sent out at this time as a friendly reminder, giving the client 12 more days from the original due date to pay their bill.
If your bill is not received, penalties won’t be waived. If you are having issues receiving your bills, kindly contact the Post Office.
If payment is not in our office by 4:00 p.m. approximately 26 days after the date of the original bill m. , services are automatically scheduled for disconnection and a $50. 00 delinquent fee will be assessed.
If you’re paying a delinquent bill online or by phone, please allow 2 to 3 business days for file transmittal and payments to be applied to your account.
| Service | Fee |
|---|---|
| Broken Lock / Device | $50.00 |
| Damaged Register | $250.00 |
| Delinquent Fee | $50.00 |
| Late Charge | 10% of Bill |
| Meter Test | $25.00 |
| Pulled Meter – Tampering | $150.00 |
| Pull Straight Line | $250.00 |
| Reread (first and after) | $10.00 and $25.00 |
| Returned Check | $30.00 |
| Transfer of Service | $25.00 |
| Vacant – Unauthorized Use | 200.00 |
Use our Account feature to find your account number and see your payment history. To submit an online payment, use our online Payments Portal. You may also pay by phone or in person.
- Navigate to our online portal
- Enter the account details and account number that the City of Baytown has provided for you. You can use the Find Account feature or get in touch with the Utility Billing division if you don’t know your account number.
- You will then be redirected to the login screen. When prompted, enter your login information if you are already a registered user.
You can create a new Utility Services account with the City of Baytown by following the instructions below.
The items on the list below are necessary for establishing new utility services related to the City of Baytown.
- Application for service
- Water / sewer deposit contract
- Property owners must present a Bill of Sale, Settlement Statement, Title Transfer Warranty Deed, or Closing Disclosure as evidence of their ownership or a lease agreement. A lease agreement or utility billing form that has been signed by the landlord is required from the renter/tenant.
- A current driver’s license or other form of identification, a deposit, and a service charge
Next day service available for water connection. A new account must have a deposit to be opened, which can be made with a credit card, cash, check, money order, or other acceptable form of identification.
| Service | Fee |
|---|---|
| New Service Connection Fee | $30.00 |
New Service Deposit – Owner
|
$50.00 |
| New Service Deposit – Renter / Tenant | $200.00 |
| Commercial / Multi Units Deposit | Varies |
| Revisit Fee (If needed) | $10.00 |
| Vacant – Unauthorized Use | $200.00 |
In order to establish new Utility service with the City of Baytown, the applications listed below must be submitted.
FAQ
How do I pay my Baytown water bill online?
- Navigate to our online portal.
- Enter the account details and account number that the City of Baytown has provided for you. You can use the Find Account feature or get in touch with the Utility Billing division if you don’t know your account number.
- You will then be redirected to the login screen.
Can I check my water bill online?
Yes, you can check your water bill online at the water board’s official website. To access their portal and view your water bill, you must log in.
What county is Baytown in?
The city of Baytown, Texas, is located between the San Jacinto and Trinity Rivers on the northern shore of Galveston Bay. Chambers County and a portion of Harris County, which houses the city of Houston, are included in the Baytown region.