The city of Burlington, Vermont has a long history of providing clean and safe drinking water to its citizens. This is made possible through the efficient operation of the Burlington Water Department, which is responsible for the maintenance, operation, and payment of municipal water bills. The city of Burlington is dedicated to providing its citizens with convenient and secure methods of paying their water bills. This blog post is dedicated to helping Burlington residents understand the process of paying their city water bills online through the Burlington Water Department’s website. Through this guide, residents will learn about payment options, when and where to pay, and how to use the online payment system. Furthermore, we will discuss the importance of being aware of potential water bill scams and how to identify and avoid them.
To make a payment, you may use this official links below:
Water & Sewer Billing
https://www.burlingtonnc.gov/58/Water-Sewer-Billing
Deposits are to be paid in the Utility Billing Office at the City of Burlington Municipal Annex Building, 237 W. Maple Ave. WATER/SEWER TAPS/CONNECTIONS. For
Online Utility and Tax Payments
https://www.burlingtonnc.gov/1609/Online-Payments
Step-by-step instructions for paying utility bill follow click here. Tax Bill click here: www.burlingtonnctax.com. For questions or concerns call the CIty’s
Water and Sewer Rates – July 2022 thru June 2023
1,000 gallons/month minimum | $4.32 per 1,000 |
1,001 – 10,000 gallons | $4.32 per 1,000 |
10,001 – 100,000 gallons | $3.90 per 1,000 |
*100,001 – 1,000,000 gallons | $3.45 per 1,000 |
All over 1,000,000 gallons | $2.16 per 1,000 |
1,000 gallons/month minimum | at $5.31 per 1,000 |
1,001 – 10,000,000 gallons | at $5.31 per 1,000 |
All over 10,000,000 gallons | at $3.32 per 1,000 |
Within city limits, sewer rates are double those listed above.
MUNICIPAL SEWER Rate: $87 per 1,000 gallons
Inside Corporate City Limits: $75.00 Outside Corporate City Limits: $100.00
City Water Bill Assistance
Some households in Burlington who have had financial issues because of COVID may be eligible to receive up to $100 per month for six months to help with City of Burlington water bills.
The following qualifications apply:
- Residents must have experienced reduced income as a result of either COVID-related job loss or COVID-related illness-related absences from work.
- The HUD’s low-moderate income requirements must be met by residents (see table below).
Household |
1 person |
2 people |
3 people |
4 people |
5 people |
6 people |
7 people |
8 people |
Income |
$35,950 |
$41,100 |
$46,250 |
$51,350 |
$55,500 |
$59,600 |
$63,700 |
$67,800 |
- The bill for which assistance is requested originally became due on or after March 10, 2020.
- Residents must not have received income assistance from other sources.
Reach out to the Community Development Office at 336-222-5070 or Leigh Sims at [email protected] gov).