The city of Pensacola is a vibrant and important part of the state of Florida. It provides a variety of services and amenities for its citizens, from parks and recreation to education and healthcare. All of these services come at a cost, however, and the city of Pensacola has put in place a system of bill pay that makes it easy for citizens to pay for the services they receive from the city. This blog post will provide an overview of the city of Pensacola bill pay and the options that citizens have for making payments. It will also provide some tips and advice on how to make sure that payments are made on time and in full each month. We will look at the different payment options available, as well as any discounts or incentives available to those who are enrolled in the program. Finally, we will examine the customer service department and the various options that they can provide to citizens in need of assistance.
To make a payment, you may use this official links below:
Please enter the Customer #, Account # and select a payment method. On-line payments are subject to a vendor fee of $1.95 for debit or credit card payments.
Pensacola Energy > Home
City of Pensacola. Then you can view your account history and pay your bills. On-line payments are subject to a vendor fee of $1.95 for debit or credit
What to Do if You Can’t Pay Your Natural Gas Bill
If you’re having trouble paying your natural gas bill for any reason, call a collections service agent right away at 850-435-1810. Don’t wait until your bill becomes delinquent. If you let us know that you need help, we might be able to assist you.
We frequently set up payment plans for clients who require additional time to pay the entire bill. When possible, we will suggest organizations with fuel assistance programs to clients who need help paying their bills.
As a last resort, Pensacola Energy disconnects customers who don’t pay their bills. Your account will be set up for disconnecting if we don’t hear from you by the due date on your bill. Please be aware that city employees cannot accept a payment at your home to prevent a disconnect.
If your gas service is cut off, you can get it back once your account is in good standing. Please refer to Having Your Natural Gas Reconnected.
We make an effort to be adaptable and approach unique case scenarios individually. We always consider things like the cold weather, a death or illness in your family, age, a handicap or disability. We share your desire to keep receiving your natural gas service. Before disconnecting, kindly get in touch with us so we can work with you.
Located next to Pensacola City Hall at Reus and Government Streets.
Monday – Friday, 8:00 a. m – 5:00 p. m. Email Pensacola Energy Phone: 850-435-1800 Fax: 850-435-1827 Pay Your Bill By Phone (IVR): 833-336-0991
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