As the largest city in Shasta County and the fourth largest city in the Sacramento Valley, Redding, California, is known for its beautiful natural surroundings and friendly community. Residents of Redding can benefit from a variety of services offered by the city, including the ability to pay their bills quickly and easily. The City of Redding Bill Pay system is a convenient, secure, and user-friendly way for Redding residents to pay their bills online. In this blog post, we will provide an overview of the City of Redding Bill Pay system, including how to set up a user account, make payments, and access customer support. We’ll also discuss some of the additional features available with the Bill Pay system and the benefits of using it. Whether you’re a new Redding resident or a long-time one, you can take advantage of the City of Redding Bill Pay system to make sure you’re up to date on all of your payments.
To make a payment, you may use this official links below:
Pay My Utility Bill
Ways to pay my billPay onlinePay by phonePay by mailPay in personPay by drop box (24 hours)Need assistance in paying your bill? Call Customer Service at (530) 339-7200View full list
Redding Electric Utility
REU takes great pride in helping to make the City of Redding and Shasta County a great place to live, work and play. Today, we continue to provide reliable and
Need assistance in paying your bill? Call Customer Service at (530) 339-7
Customers can contact Customer Service to find out if they qualify for any of the following payment programs.
- What is AutoPay? By enrolling in AutoPay, customers can make automatic payments for their utility bills via electronic funds transfers. With no checks to write, no stamps to buy, and no need to call or visit our office, AutoPay can save you time and money. With AutoPay, you will still receive a statement each month, but your payment will be taken out of your checking or savings account on the due date for that statement. To enroll, log into your utility account online or call customer service. NOTE: The processing of the request will take five (5) business days. When “AutoPay – Do Not Pay” appears on your utility statement, AutoPay will start working. Any outstanding balance must still be settled in other ways.
- The Budget Bill Program gives residential customers a levelized monthly payment amount based on the average monthly bill amount for the previous twelve (12) months at the current service location. The customer must also fulfill other credit eligibility requirements and have lived at the current service location for at least twelve (12) months in order to qualify. The customer must maintain credit eligibility in order to continue participating in the program, and the calculated payment amount will be reviewed at least once a year.
- What is a preferred due date? A preferred due date establishes a monthly utility bill payment deadline to more appropriately accommodate residential customers’ capacity to make prompt and full payments. The customer must be credit-eligible to apply and must continue to be eligible to participate in the program.
- A third party notification is used for the convenience of a person who wants a third party to be informed when the account has become past due and could be disconnected.
- Can I ask for a delay in paying my utility bill? Any requests for delays must be submitted before 5:00 p m. the next business day after the utility bill or notice due date An extension is available for a maximum of three (3) days after the bill or notice’s initial due date.
- Is it possible to ask for a twelve-month amortization of my unpaid utility balance? A request for a twelve-month amortization of an unpaid balance must be made before 5:00 p m. the next business day after the utility bill or notice due date The agreement will be terminated if the amortization requirements are not met. The entire outstanding balance, including all fees, charges, and any required deposits, will be due and payable, and utility services may be disconnected immediately.