Welcome to the City of Tyler Water Bill Payment blog. As an important service provider for the City of Tyler, our goal is to ensure that our customers have a smooth and convenient way to pay their monthly water bills. As a city, we understand the importance of clean, safe, and reliable drinking water for our residents and businesses. With this blog, we strive to provide customers with helpful information about our water services, payment options, and billing procedures. We also want to make sure that our customers are aware of any changes or updates to our services that may affect their payment process, so they can stay current on their water bill payments. By staying up-to-date, our customers can avoid any late fees or penalties. We thank our customers for their continued support and trust in the City of Tyler, and we invite you to read on and find out more about our water bill pay services.
To make a payment, you may use this official links below:
Pay My Water Bill
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Paying Your Bill
Payments can be made by phone with a debit, credit card or an e-check, 24 hours a day, 365 days a year, by calling (903) 531-1230.
Tyler Water Utilities is dedicated to providing safe drinking water along with sanitary sewer services for the residents of Tyler, while at the same time providing the highest level of Customer Service.
Public safety and health are our top priorities at Tyler Water Utilities.
To prepare for effects on our customers, the department collaborates daily with city officials and public health partners. To ensure that operations continue in an emergency, the utility has continuity of operations plans for each department.
TWU complies with drinking water regulations designed to stop waterborne pathogens like COVID-19 from contaminating water supplies.
Please visit the website of the Environmental Protection Agency to learn more about these rules.