Please Note: A $295 convenience is fee applied to all online paymentsWe advise using one of our no-fee payment options, which are listed below, to avoid having to pay this fee.
To make a payment, you may use this official links below:
Utility Billing & Collections – Concord, NC
https://concordnc.gov/Departments/Finance/Utility-Billing-Collections
Our new payment processing address is: · Written inquiries and correspondence concerning your utility account or other city issues please use:.
eCare Login – Concord, NC
https://concordnc.gov/Apps/eCare/eCareLoginForm2.html
To access your account enter your Account Number and your PIN. Account Number: -. PIN: Sign up now to access your account online! Click here.