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To make a payment, you may use this official links below:
Billing & Payment
https://www.consumersenergy.com/residential/billing-and-payment
Pay Your Bill. Pay bill, use Guest Pay, make a one-time payment or set up a recurring payment. Make a Payment
Make a Payment
https://www.consumersenergy.com/make-a-payment-guest
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Please Read:
As of 10/1, account-owner approval is necessary for spouses to make changes and updates when speaking with a customer service representative in an ongoing effort to safeguard your data privacy. If you would like to give your spouse permission to call us, please complete our Release of Customer Information form.
Learn How to Avoid a Shut-Off, and How to Reconnect Service if Shut-Off
There are special programs available for you if you are a veteran or are currently serving.
You might be eligible for financial aid, bill credits, or protection plans.
programs that can help you control when you use energy and thus save you money
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FAQ
Can I pay my Consumers Energy bill online?
You can take advantage of the following advantages with an online account from any device: Manage your account whenever you want. Easily view and pay your bill. Choose service outage or payment alerts.
How to pay your electric bill?
- Paying online or via our mobile app.
- Using our payment phone line.
- By Direct Debit.
- Prepayment.
- Smart Pay As You Go.
- Cash or cheque.
- Paying by a bank transfer or from abroad.
Does Consumers Energy have an app to pay bills?
Our brand-new mobile app makes managing your energy account simple. In the palm of your hand, you can pay your bill, report a power outage, and more.
Can I pay my Consumers Energy bill with a credit card?
You can use your checking or savings account, as well as a credit or debit card from Visa®, MasterCard®, Discover®. Through your online profile, sign up for text notifications for billing and payments.