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To make a payment, you may use this official links below:
Contact Us
https://www.consumersenergy.com/contact-us
Emergency – 24/7, Call 9-1-1 and (800) 477-5050General – M-F (7 a.m. – 6 p.m.; Sat, 8 a.m. – 2 p.m.), Call (800) 477-5050Hearing Impaired – Call 7-1-1Hearing ImpairedHearing ImpairedPaymen View full list
Ways To Pay
https://www.consumersenergy.com/waystopay
Make a same-day, one-time payment with your Visa or MasterCard credit or debit card, or electronic check using a third party. There is a $6.25 fee applied to
General/Residential Our Michigan-based team of representatives is here to help.
To translate to and from TTY/TTD, dial 7-1-1 Telecommunication Relay Service.
Locate a payment location near you: 10 Miles 25 Miles 50 Miles
Our Property Restoration Team is in charge of restoring and cleaning up your property when work done by CE crews or contractors has an impact on it. Make arrangements with them to restore and clean up any yards, lawns, driveways, sidewalks, or roads that have been impacted by our work.
Contacts:Groveland, Howell Phone:
Consumers Energy Payment Center P Bill Payment and Electronic Bill Payment O. Box 740309 Cincinnati, OH 45274-0309.
Education Programs Email Us M-F, 8 a. m. – 5 p. m. Electric Customer Choice/Retail Open Access Email Us M-F, 8 a. m. – 4:30 p. m. Foundation Call 877-501-4952 or 517-788-0432 Email Us M-F, 8 a. m. – 6 p. m. Green Generation Call 800-736-4147 M-F, 8 a. m. – 5 p. m.
Laboratory Services Call 800-736-4147 M-F, 8 a.m., or fill out our contact form. m. – 4 p. m. Natural Gas Choice Call 800-418-2263 M-F, 7 a. m. – 6 p. m.
We’re always looking for great people to join our team. To learn more visit our Careers Page.
Please contact: Katie Carey 517-740-1739 Brian Wheeler 517-788-2394 Email Us
Contact us from outside the United States. Call 001-1-517-768-3092
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FAQ
Can I pay my Consumers Energy bill online?
You can take advantage of the following advantages with an online account from any device: Manage your account whenever you want. Easily view and pay your bill. Choose service outage or payment alerts.
What is the phone number for Consumers Energy?
Credit/Debit Card Payments and Electronic Funds Transfer You will have plenty of time to review your bill before it is paid You can also use a credit or debit card to pay for any of the goods and services we provide, or to pay your monthly bill.
Can I pay my consumers bill with a credit card?
Our brand-new mobile app makes managing your energy account simple. In the palm of your hand, you can pay your bill, report a power outage, and more.