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To make a payment, you may use this official links below:
Ways To Pay
https://www.consumersenergy.com/waystopay
Make a same-day, one-time payment with your Visa or MasterCard credit or debit card, or electronic check using a third party. There is a $6.25 fee applied to
Contact Us
https://www.consumersenergy.com/contact-us
Emergency – 24/7, Call 9-1-1 and (800) 477-5050General – M-F (7 a.m. – 6 p.m.; Sat, 8 a.m. – 2 p.m.), Call (800) 477-5050Hearing Impaired – Call 7-1-1Hearing ImpairedHearing ImpairedPaymen View full list
Please Read:
As of 10/1, account-owner approval is necessary for spouses to make changes and updates when speaking with a customer service representative in an ongoing effort to safeguard your data privacy. If you would like to give your spouse permission to call us, please complete our Release of Customer Information form.
Learn How to Avoid a Shut-Off, and How to Reconnect Service if Shut-Off
There are special programs available for you if you are a veteran or are currently serving.
You might be eligible for financial aid, bill credits, or protection plans.
programs that can help you control when you use energy and thus save you money
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FAQ
What is the phone number for Consumers Energy?
You can take advantage of the following advantages with an online account from any device: Manage your account whenever you want. Easily view and pay your bill. Choose service outage or payment alerts.
Can I pay my Consumers Energy bill online?
Our brand-new mobile app makes managing your energy account simple. In the palm of your hand, you can pay your bill, report a power outage, and more.
Does Consumers Energy have an app to pay bills?
Credit/Debit Card Payments and Electronic Funds Transfer You will have plenty of time to review your bill before it is paid You can also use a credit or debit card to pay for any of the goods and services we provide, or to pay your monthly bill.