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To make a payment, you may use this official links below:
Make a Payment
https://www.consumersenergy.com/make-a-payment-guest
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Billing & Payment
https://www.consumersenergy.com/residential/billing-and-payment
Pay Your Bill. Pay bill, use Guest Pay, make a one-time payment or set up a recurring payment. Make a Payment
Please Read:
As of 10/1, account-owner approval is necessary for spouses to make changes and updates when speaking with a customer service representative in an ongoing effort to safeguard your data privacy. If you would like to give your spouse permission to call us, please complete our Release of Customer Information form.
Learn How to Avoid a Shut-Off, and How to Reconnect Service if Shut-Off
There are special programs available for you if you are a veteran or are currently serving.
You might be eligible for financial aid, bill credits, or protection plans.
programs that can help you control when you use energy and thus save you money
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FAQ
Can you pay Consumers Energy bill online?
You have the option to make a one-time payment online, over the phone, by mail, or in person, or you can set up Auto-pay for convenient monthly payments.
How can I get my Consumers Energy account number?
On your bill, your account number can be found at the top. It’s 12 digits long. Most of the time, it starts with the numbers 10. The account number is located next to your invoice number.
How do I pay my energy bill?
- Paying online or via our mobile app.
- Using our payment phone line.
- By Direct Debit.
- Prepayment.
- Smart Pay As You Go.
- Cash or cheque.
- Paying by a bank transfer or from abroad.