Cricket Stop Automatic Bill Pay

In My Account, under the Payments tab, you can disable Auto Pay. To turn off Auto Pay in the My Cricket app, adhere to the instructions on the home screen.

If you intend to cancel your service and have “automatic bill payment” (ABP) enabled on your account, you MUST CALL CRICKET AT LEAST 14 DAYS IN ADVANCE AND DISABLE ABP.

Typically, the automatic bill-paying process begins at least seven days before your bill is due. Your payment will still be drafted from your credit/debit card. If you used a credit card for an automatic bill payment, you must file a claim with the bank that issued the card in order to receive a refund. Contact your bank to dispute the charge if it was made with a debit card and was greater than $50.

To make a payment, you may use this official links below:

Never Miss a Payment With Auto Pay

You can turn off Auto Pay in My Account online or in the myCricket app. Just look for the Auto Pay “off” link on the overview page or home screen of the app

How Do I Cancel Auto Pay With Cricket

You can un-enroll from Automatic Bill Pay by calling *PAY (*729) from your Cricket phone, or by calling 1-800-CRICKET. You can turn off Auto

cricket stop automatic bill pay

No Surprises With Auto Pay It’s simple. It’s safe. Just set up Auto Pay in My Account or in the myCricket app, and we’ll automatically charge your credit or debit card for your account’s service total each month.


How do I turn off Auto Pay?

In the myCricket app or online at My Account, you can disable Auto Pay. Simply search for the Auto Pay “off” link on the app’s home screen or overview page. Then follow the steps to turn off Auto Pay.

How can I determine if I qualify for the Auto Pay credit?

To be eligible for the Auto Pay credit, you must:

  • Be on a qualifying Cricket plan (starting at $40/mo), and
  • Neither a Group Save discount nor a promotional rate plan discount shall be applied.

How will I be able to tell when my first bill is due?

When you activate your service, well start your monthly cycle. Depending on how many days are in a month, your first due date will be 30 days after this one.

When will my Auto Pay card be charged?

Well charge your card one day before your due date. On the day that your credit card will be charged, we’ll text you a reminder.

If I’m qualified, when will I get my monthly Auto Pay credit?

If you enabled Auto Pay within seven days of your due date, your Auto Pay credit will show up in your account at the end of each billing cycle. Prior to charging your Auto Pay card, we will credit your account.

How much will I be charged each month?

Unless you manually modify your plan and features, the cost of your monthly rate plan and features won’t change. With Cricket, there are no surprises or overages. You can expect to pay the same amount each month.

I have an account with multiple lines. Can I use multiple credit cards for Auto Pay?.

No. Only one credit card can be used for Auto Pay. Each month, this card will be charged the day before your due date for the full amount of the account’s monthly service.

What payment methods can I use for Auto Pay?

We accept Visa, MasterCard, Discover, and American Express. Gift cards and prepaid credit cards cannot be used for Auto Pay at this time, and payments made through Auto Pay cannot be deducted from your bank account.

Can I change my due date?

Yes. Simply call or chat with a Cricket Support Advocate if you want to change your due date. Read the full Auto Pay Terms and Conditions.

cricket stop automatic bill pay


How do I change my billing cycle for Cricket?

Call Customer Support at 1-800-CRICKET (1-800-274-2538) to modify the due date for your monthly payments. If you don’t make a payment on time and your account is suspended for any reason, your due date will also change. The day you pay to reactivate your service will mark the start of your new billing cycle.

Does Cricket have an autopay discount?

Cricket offers a $5 monthly service credit for customers enrolled in Auto Pay with an eligible rate plan, saving them up to $60 annually. This includes current Cricket Unlimited plans, and $40/mo+ grandfathered plans. At the conclusion of each month, the credit is applied to the account level.

How long can you go without paying your phone bill Cricket?

Learn more about Cricket’s charges and fees. ****Your account will be suspended if BridgePay is not set up within seven days of the due date. Your service will be reinstated after you make your first BridgePay payment.

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