If you’re a Hernando County resident, you know that paying your utility bills on time is crucial to ensure that your water and sewer services are not disconnected. The Hernando County Utilities Department (HCUD) understands that life can get busy, and that’s why they offer several payment options for your convenience. In this guide, we’ll walk you through the different ways to pay your HCUD water bill, so you can choose the method that works best for you.
Online Bill Payment Service & EFT
If you’re comfortable with online payments, you can use the online bill payment service to pay your HCUD water bill. You can register for an online account and view your billing information, as well as make payments from anywhere and at any time. Plus, you can opt-out of paper statements and go paperless, which is more environmentally friendly.
Another convenient option is to pay your water bill by electronic funds transfer (EFT). EFT is a safe, secure, efficient, and economical way to pay your bills
Pay by Phone
If you prefer to pay your bill over the phone, HCUD offers an automated payment line that you can call at any time. The number is (352) 754-4037, and you need to choose option 3 to make a payment. You can use your credit card (Visa or MasterCard logos only) to pay your bill over the phone.
Pay by Mail
One of the most traditional ways to pay your water bill is by mail. All you need to do is write a check with your account number, and mail it to the following address:
Hernando County Utilities Department P.O. Box 30384 Tampa, FL 33630-3384
Make sure to include the payment stub of the bill with your check to ensure fast and accurate processing. Keep in mind that it can take up to 7 days for the payment to reach the HCUD, and that your bill is not considered paid until the payment is received. Note that this option is only for payments and that you should not include any correspondence.
Pay in Person
If you want to pay your bill in person, you can visit the HCUD Customer Service office at 15365 Cortez Blvd., Brooksville, FL 34613. The office is open Monday – Thursday from 8 a.m. – 4:30 p.m. and Friday from 8:30 a.m. – 4:30 p.m.
You can also use the 24-hour drive-thru payment drop box located on the west side of the building. Make sure to place your check payment in an envelope with the payment stub of the bill for prompt and accurate credit to your account.
Please note that cash is not accepted in the drive-thru drop box.
Convenient Payment Service Centers
HCUD partners with businesses throughout Hernando County to provide payment service centers. These centers, such as Wal-Mart and Amscot, allow you to pay your water and sewer bills for a small fee. Some centers are open 24 hours a day, making it easy for you to pay your bill when it’s convenient for you. Keep in mind that when using a service center, you’ll need to take your payment stub with you, as the centers do not have access to your account information.
Complete list of Check Free Payment Service Centers
Additionally, if your account is delinquent, it’s recommended that you make your payment directly with the HCUD Customer Service office, unless prior arrangements have been made. Payments at service centers can take up to 3 business days to post to your account.
In conclusion, the Hernando County Utilities Department offers several options for paying your water bill, including traditional mail, electronic funds transfer, phone, in-person, and online payments. With so many choices, you’re sure to find a method that works for you. Don’t forget to check out the convenient payment service centers available throughout Hernando County as well, for even more flexibility when paying your bills. Happy paying!