Illinois Water Bill Pay

The City of Chicago provides a number of practical payment options to make it simpler and faster for you to pay your utility bill.

The City’s new utility billing web portal is the most convenient way to make a payment. The web portal allows you to:

You can use the AutoPay feature to pay your bills automatically by taking money out of your bank account. You won’t need to remember to pay your bill if you use AutoPay. There are no service fees, and before the automatic debit, you will get an email reminder.

By clicking the button below, you can use our online system to pay your utility bill right away.

To make a payment, you may use this official links below:

Billing & Payment Info

Pay by Phone · Call 1-855-748-6066 to pay with Visa, MasterCard, Discover, American Express or your bank account (Electronic Check). · Be sure to have your 16

MyWater Login

Welcome to MyWater · View and pay your bill · Enroll in our Paperless Billing and Auto Pay programs · Check your account balance · Update your contact information.

illinois water bill pay

Pay Your Bill:

  • Make a one-time payment with your bank account by logging into MyWater. This service is free of charge. Make a one-time credit card payment for a $1. 95 fee. Schedule automatic payments to avoid late fees.
  • To pay without registering for an account, visit amwater. com/billpay. Transaction fees apply for all payment methods. Be sure to have your account number handy.

Pay with credit card:

  • To pay with a credit card (Visa, MasterCard, Discover, American Express) or an electronic check from your bank account, dial 1-855-748-6066.
  • Keep your 16-digit account number, which can be found on your bill, close at hand.
  • A $1.95 transaction fee applies.

Send money and a receipt to Illinois American Water P. O. Box 6029 Carol Stream, IL 60197-6029.

In the state, Illinois American Water has agreements with a number of authorized payment locations.

Please be aware that some locations charge for this service, and that payment locations and terms can change at any time. Customers are advised to call ahead to make sure they can still pay for Illinois American Water and to inquire about the fees listed on this website. Please note these locations DO NOT accept payments by mail.

Billing Inquiries:

We can send a copy of your bill, as well as a reminder, past-due and shut-off notices, to that third party if they are in charge of paying your bills, such as a trustee, relative, or social service agency. Visit MyWater or call our customer service department at 1-800-422-2782, Monday through Friday, 7 a.m., to add a third party. m. to 7 p. m.

Managing your account online is easy with MyWater. We’ve improved our customer portal, so if you haven’t logged on recently, view the video below, or log on/enroll and see it for yourself! Visit MyWater today. You can view and pay your bill, sign up for Auto Pay and Paperless Billing, track your water usage and compare it to your neighborhood average, and more.

By contacting our Customer Service Center, customers can request to receive their Illinois American Water bills in Braille, large print, or as an audio file. Customers who ask for an alternative format should be aware that they will still receive their regular print format or paperless bill on schedule. After 7–10 business days, the bill in a different format will be delivered. Attention!.

You are moving from a page about our parent company, American Water, and its affiliates that is under California American Water regulation.


Can I check my water bill online?

Yes, you can check your water bill online at the water board’s official website. To access their portal and view your water bill, you must log in.

How often do you pay water bill in Illinois?

Due Dates. Depending on your cycle, water bills are either based on bimonthly meter readings or a flat rate. The billing date will vary from cycle to cycle, but the due date is 20 days after the billing date.

How to pay water bill?

Indirect Bill Payment Options
  1. Fax: (876) 926-1329.
  2. Email:[email protected].
  3. Phone: (876) 929-5430-5.
  4. Toll Free: 888-CALL-NWC (888-225-5692)

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