As a Ketchikan resident, you may have utility bills and telephone bills that need to be paid on a regular basis. KPU, or the Ketchikan Public Utilities, offers a variety of ways for you to pay these bills, making it easy and convenient for you to stay on top of your utilities. In this blog post, we’ll take a closer look at the different options available for KPU bill pay, so you can choose the best one for you.
Online Bill Pay
The most convenient way to pay your KPU utility and telephone bills is online. You can pay your Telcom bill at https://comex2.city.ketchikan.ak.us/ODA/
and your Electric/Utility bill at https://www.ketchikanpayments.com/.
To begin, simply enter your account number and payment amount, and click “continue”.
It’s important to note that payments made online may take up to two business days to post to your KPU account. To avoid late fees, it’s recommended to contact the KPU Customer Service at 907-228-5474 or 1-888-478-5474 to make a same day payment.
Additionally, if you are making a payment on a disconnected account, you will need to contact the KPU credit department at (907) 228-5474 or (888) 478-5474. Payments will be accepted on disconnected accounts, but the account will not be reconnected until you have contacted them.
If you are making a payment on an account that is about to be disconnected, you will need to contact KPU credit department at (907) 228-5474 or (888) 478-5474 so that arrangements can be made to ensure that the correct payment is made to stop the disconnect.
Other Payment Options
In addition to online payments, KPU also offers other ways to pay your bills, such as over the phone and in person.
- Pay over the phone: You can call KPU Customer Service at 225-1000 to pay your bills over the phone. Customer Service is open Monday through Friday, 9:30am-5:30pm, and Saturdays 10am-4pm.
- Pay In Person: Visit KPU Customer Service in the Plaza Mall to pay your bill in person with cash, card, or check.
In conclusion, KPU Ketchikan Bill Pay offers a variety of ways to make payments on your utility and telephone bills. You can choose from online payments, over the phone, or in person payment options. Be sure to take note of important details like deadlines and late fee charges. With the multiple options available, you’ll be able to find the most convenient way for you to pay your bills on time, and avoid any disconnection.