Making timely payments of your LG&E bills is an essential part of managing your finances. With LG&E’s convenient online bill pay option, it has never been easier to get your payments in on time. In this blog post, we will discuss the benefits of using LG&E’s bill pay system and provide information on how to get started. From setting up a secured account to scheduling payments in advance, we’ll cover everything you need to know about LG&E’s bill pay system. We’ll also discuss the advantages of using LG&E’s bill pay, such as the ability to make payments quickly and securely. In addition, we’ll also provide helpful tips to ensure your LG&E payments are conveniently made and managed. With this information, you can stay on top of your finances and have peace of mind knowing your LG&E payments are taken care of.
To make a payment, you may use this official links below:
LG&E
https://my.lge-ku.com/
Bill pay options online, by phone, my mail or in person. Sign up for Auto Pay and have your monthly payments conveniently deducted from your bank account or
Pay my residential bill
https://lge-ku.com/residential/payment
Need help with utility bills? We’re here to help. · Need help with utility bills? We’re here to help. · Sign in to your account.
Don’t have a business office nearby?
To make a payment by cash or debit card, try one of our authorized retail payment agents.
Customers can still leave payments in the Payment Drop Boxes without touching anything. Remember to put your payment in an envelope, seal it, and enclose your bill stub along with your name, address, phone number, and account number.
| Address | Office Hours |
|---|---|
| Norton, VA: 1000 Park Ave., NW | 9:00 a.m. to 12:00 p.m., 1:00 p.m. to 4:30 p.m. |
| Pennington Gap, VA: 42311 E. Morgan Ave. (This business office will close March 31.) | 9:00 a.m. to 12:00 p.m., 1:00 p.m. to 4:30 p.m. |
To make a payment by cash or debit card, try one of our authorized retail payment agents.
It’s crucial to understand that LG does not support the payment of multiple monthly bills at once through third-party services like a bank. If you’re using a third-party source other than our approved payment provider, Paymentus, or sending your payment by mail, be sure to allow enough time – we advise 7 business days – for payment processing.
Consider utilizing one of our quick and secure services, such as Auto Pay (eCheck, Debit Card, or Credit Card), for your convenience.
Basic Service Charge – Electricity
Basic Service Charge – Gas
Late Payment Charge
- LG
- KU:%203%%20of%20current%20charges%20(if%20bill%20is%20not%20paid%20by%20due%20date)
- ODP: 1. 5%%20of%20current%20charges%20(if%20bill%20is%20unpaid%2020%20days%20after%20bill%20issue%20date)
Meter Test
- LG
- KU:%20$75%20for%20Electric%20Meter%20(No%20charge%20if%20test%20shows%20meter%20is%20running%20at%20least%202%%20faster%20than%20normal)
- ODP: $75 for an electric meter (only charged after two years of meter testing).
Returned Payment Charge
Reconnection of Service*
Temporary Suspension of Service to Drop Service Line
- LG&E: $28 if customer requests; No fee if LG&E required
- KU: $28 if customer requests; No fee if KU required
- ODP: No charge
Requesting to activate or examine LG
- LG
Outdoor Light Shield
Basic Service Charge – Electricity
Basic Service Charge – Gas
Late Payment Charge
- LG
- KU:%203%%20of%20current%20charges%20(if%20bill%20is%20not%20paid%20by%20due%20date)
- ODP: 1. 5%%20of%20current%20charges%20(if%20bill%20is%20unpaid%2020%20days%20after%20bill%20issue%20date)
Meter Test
- LG
- KU:%20$75%20for%20Electric%20Meter%20(No%20charge%20if%20test%20shows%20meter%20is%20running%20at%20least%202%%20faster%20than%20normal)
- ODP: $75 for an electric meter (only charged after two years of meter testing).
Returned Payment Charge
Reconnection of Service*
Temporary Suspension of Service to Drop Service Line
- LG&E: $28 if customer requests; No fee if LG&E required
- KU: $28 if customer requests; No fee if KU required
- ODP: No charge
Requesting to activate or examine LG
- LG
Outdoor Light Shield
FAQ
Where can I pay my LGE bill?
If one of our walk-in service centers is not convenient for you and you prefer to pay your bill in person, we have a number of retail establishments that act as authorized pay agents, including Kroger and Walmart.
What’s the phone number to LG&E?
Kentucky. Customers who are “income qualified” for certain public assistance programs and who obtain and present an official “Certificate of Need” from the state social services office may discuss a payment plan with the company for reconnection during the months of November through March.