Paying your Louisville water bill on time has never been easier. With a range of payment options and the convenience of online bill payment, it has never been more convenient to make sure that your water bill is always on time and up to date. Whether you’re a business owner or a home owner, Louisville water bill pay ensures that you can make the necessary payments quickly and easily.
The Louisville Water Company is committed to providing the best service possible to their customers. With the ability to pay your bill online or by mail, or to set up automatic payments, Louisville Water makes it easy for you to make sure that your water bill is always taken care of. They also make it a point to provide detailed information about your water usage and payment history, as well as any current and upcoming water-related events, to ensure that you always have the most up-to-date information.
So, if you’re looking for a convenient way to pay your Louisville water bill
To make a payment, you may use this official links below:
Pay by Phone. Call (502) 583-6610 or toll free (888) 535-6262, to use our automated payment service to pay your bill using your checking/savings account or
Louisville Water Company: Home
A new way to view & pay your bill. Home. Making Life Pure and Simple. Serving high-quality drinking water throughout Louisville and our surrounding counties
Welcome to a new flow of information! Pure Connect is Louisville Water’s new way to view and pay your bill.
Log-in to Pure Connect to make an online payment.
Enroll in AutoPay to pay your bills automatically from your checking or savings account. On the due date for your bill, the full amount will be deducted from your bank account.
Call (502) 583-6610 or toll free (888) 535-6262, Monday through Friday, between 8:00 a.m. and 5:00 p.m., to speak with a Customer Care representative if you are about to have your service disconnected for non-payment or have already been disconnected for 13 days. m. and 6:00 p. m.
Please be aware that AutoPay won’t begin functioning if your bill is due at the time of signup until the following billing cycle. Manual payment of the current sum is still necessary until the transition is in effect.
Customized Payment Plans through PromisePay
Together with PromisePay, Louisville Water and Louisville MSD offer flexible payment plans that let you pay off your balance gradually.
- Keep your water service active
- Flexibility when you need it
Visit Drops of Kindness and register there by entering your account number and zip code.
Please mail checks to:
Louisville Water Company Attention: Cashiers Office P. O. Box 32460 Louisville, KY 40232-2460.
Use these helpful tips to ensure a smooth payment process:
- Please do not mail cash
- Make checks payable to “Louisville Water Company”
- Do not attach your check to the payment coupon with a staple or tape.
- Write your Louisville Water 10-digit account number on the check
- You must speak with a customer service representative if your service is about to be disconnected for non-payment or has already been disconnected for 13 days.
Call (502) 583-6610 or (888) 535-6262 to reach us, 8:00 a.m. to 5:00 p.m., Monday through Friday. m. and 6:00 p. m.
Call (502) 583-6610 or (888) 535-6262 to use our automated payment service to pay your bill with a debit/credit card or your checking/savings account.
There is a $2. 50 fee charged by our third-party vendor for this service.
- Your 10-digit Louisville Water account number, your bank’s routing number, and your checking or savings account number are required to make a payment by check or savings.
- Your Louisville Water 10-digit account number Your debit or credit card number Please be aware that there is a $500 transaction limit, which includes the $2 convenience fee. 50 processing charge. Each day, you’re permitted to make three $500 debit or credit payments.
Only VISA, Mastercard, and Discover are accepted forms of payment. At the conclusion of the call, you will be given a payment confirmation number.
*On Monday through Friday, between 8:00 a.m. and 5:00 p.m., you must contact a Customer Care representative by calling (502) 583-6610 or toll free (888) 535-6262 if you are about to have your service disconnected for non-payment or have already been disconnected for 13 days. m. and 6:00 p. m.
Please be aware that these places only accept cash, checks, and money orders as payment. The corporate headquarters has a kiosk that accepts cash, checks, Visa, Mastercard, and Discover.
Open Monday through Friday, 8:00 a.m. Corporate Headquarters 550 South Third Street Louisville, KY 40202 m. – 4:30 p. m. Put payments made after business hours in the safe night deposit box by the Third Street doors.
Office of Bullitt County (KT Districts) m. – 1:00 p. m. and 1:30 p. m. – 4:00 p. m.
CheckFreePay Locations Pay your bill in cash at over 30,000 authorized locations where you’re already shopping. Find a payment location near you.
Sign up today on Pure Connect
Note: In addition to using the barcode found on the back of your bill to begin the transaction, you can search at the kiosk by account number or address as well.
Discover Drops of Kindness, a tailored strategy to assist clients in resolving unpaid bills and lowering future financial obligations.
Visit our frequently asked questions section for answers, and if you still have questions, send us a message or give us a call at (502) 583-6610 or (888) 535-6262, option 5.
Please be aware that only the primary account holder or an authorized user may speak with us about account-specific information. If you are not listed on the account, ask the main account holder to call if you are not.
550 South Third Street Louisville, KY 40202 Monday-Friday, 8 a. m. – 4:30 p. m.
634 Conestoga Parkway Shepherdsville, KY 40165 Monday-Friday, 8 a. m. – 4 p. m.
Closed for lunch from 1 – 1:30 p.m.