Welcome to our blog post on MCTV bill payments! As a trusted cable/internet provider, we understand the importance of being able to pay bills quickly and securely. We want to ensure that all of our customers have access to the tools and resources needed to make payments with ease. To this end, we have established various payment options for our customers, including online bill payment, direct debit, and more. In this blog post, we will review the benefits and features of these payment methods, as well as provide helpful tips and advice for paying your MCTV bills.
We are committed to providing our customers with the best possible service, so we strive to make sure that all of our payment methods are secure and easy to use. With our various payment options, customers can pay their bills quickly, easily, and securely. We want to ensure that all of our customers have the tools and resources they need to make payments with ease.
We hope that this blog post gives
To make a payment, you may use this official links below:
Pay My Bill
https://yourstatement.mctvohio.com/guestpay.php
Pay My Bill. Account Number: Name on Statement: MCTV Logo. P.O. Box 1000. Massillon, OH 44648-1000 Stark County: 330-833-4134. Wayne County: 330-345-8114
Manage My MCTV Account
https://www.mctvohio.com/manage-my-account
Pay your bill and view monthly MCTV statements. Check your phone and internet usage, access MCTV email, or update account information at MCTVOhio.com.
Can I use MCTV as a credit reference for myself or my business?
If you’re starting a new business or need a credit reference for personal matters like buying a new house, you can use MCTV. Without your written consent, MCTV is unable to release any information pertaining to your account or personally identifiable data. Please complete and submit an authorization form for MCTV in order to release this information.
Visit our Legal Notices page to read the subscriber policies and agreements for MCTV.
Will I receive a refund if I cancel or change my services in the middle of the month?
Yes, we will offer credits or refunds for service changes.
If you let us know in advance that you are completely terminating or disconnecting your services, we will prorate your final month of service. If not, we will give you a refund for the portion of the month that followed your cancellation of services. Monthly checks or cash refunds are given at our main office.
We will credit the refund amount to your account if you downgrade or cancel one product. Active subscribers can get cash refunds at our main office.
Your service may be disconnected at any time without prior notice if any portion of your account is more than 45 days past due. It is your responsibility to call the office and make arrangements to have the service reconnected if your service is cut off. Only after receiving the entire outstanding balance and the reconnection fee will service be restored. You will be informed politely that your account is about to be disconnected through a phone call or an Internet browser message (only for MCTV Internet customers). After that, cable modems or 2-way set-top boxes in your office will be remotely turned off. The entire past due balance plus a reconnection fee must be paid in order to have services reinstated.
A technician will be dispatched to recover equipment from your home and disconnect service at the pole if your payment is not received. If a technician is dispatched to your location, they will make an effort to obtain the entire amount owed on your account. If you choose to pay the technician, you must also pay a collection fee.
Your account is due on the first of each month. If any charges remain unpaid 30 days after the original due date for those charges, your account is regarded as past due. You will be charged a $3. 00 late fee if your account becomes past due.
Yes. You have the option of paying your bills automatically each month with a credit/debit card or your checking account. There is no additional charge for this service.
Simply complete the CREDIT CARD/CHECKFREE PAYMENT AUTHORIZATION form on the back of your monthly statement, attach it to your payment, and you’re ready to enroll.
Yes! You can choose to receive your statement electronically. Each month, a notification email will be sent to you when your statement is prepared.
Click REGISTER and complete the registration form if you haven’t already. For RECEIVE A PAPER INVOICE, select NO.
Log in and choose SETTINGS if you are already a registered user at YourStatement. To reject receiving a paper invoice, select CHANGE next to that option.
You can pay your bill in person, by phone, or online:
Pay with a credit card (Visa, Mastercard, Discover) or a checking account. *A $5 fee applies. 00 processing fee is applied to credit card payments.
Use a checking account or credit/debit card (Visa, Mastercard, Discover) to make payments. *A $5 fee applies. 00 processing fee is charged for telephone credit card payments.
Pay via cash or check at any location. Only MCTV offices accept credit/debit card payments (Visa, Master Card, Discover).
When paying in person, kindly bring the remittance portion of your bill.
Payments made at these locations (aside from our office) may take up to 5 business days to post to your account.
For information about our office times and locations, go to the Contact Us page.
Yes. You can access YourStatement online and print a fresh one. Alternatively, you can get a new one sent to your company by calling our office at 330-833-4134 or 330-345-8114.
Unrelated to the address where you receive service, we can set up a special billing address. To change your billing address, call us at 330-833-4134/330-345-8114.
You can use our Internet, TV, and phone services if you live in our service area.
Please be aware that we are unable to provide phone service in some limited areas of our service area. If you are in one of these areas when you sign up for service, a representative will let you know.
We may need to conduct an address verification if your address is not in our database or we have never served that address in order to make sure we can serve you.
All services are paid for in advance before being used because we bill you in advance.
For the following month, we send your monthly statement about two weeks beforehand. For instance, your September service bill should arrive around August 15. Because of the way we bill, all services must be paid for in advance of use.
Your next month’s statement will include the costs for services like On Demand or Pay-Per-View.
Each month, your payment is due on the first, but you have the entire month to make it.
For more information see:
My business is moving to a new location. What do I need to do to transfer my service?
In order for us to prepare to transfer your services if you are moving, kindly let MCTV know as soon as possible.
All wiring and apparatus outside of your serviced location, such as trunk and distribution cables, taps, service drops, and ground blocks, must be maintained and repaired by MCTV. Additionally, MCTV will keep up any wiring and/or apparatus we install, such as cable modems and set-top boxes.
All wiring inside your location, including but not limited to wiring, connectors, splitters, televisions and television equipment, computers, and any other active or passive electronic devices you have connected to our system, is your responsibility to maintain and repair. You have three options if there is a problem with the wiring inside your location: fix it yourself, pay MCTV to fix it, or hire a contractor to fix it.
FAQ
Can I pay my MCTV bill online?
Online via YourStatement *A $5. 00 processing fee is applied to credit card payments.
How do I check my Massillon Cable email?
Visit http://quickpop2 to check your email online using any device. sssnet. com. Simply enter your username (the part before @sssnet. com) and password to check your mail.
Who is MCTV?
From 1980 to 2005, Mid-Canada Communications (MCTV), a network of Canadian television stations in northern Ontario, was affiliated with CTV and CBC on various channels. Caribbean Broadcasting Corporation’s cable television service, Multi-Choice TV (Barbados)
Is Massillon Cable Internet out?
We are no longer experiencing any area-wide issues. Please try to reset your modem if you are still having problems, or give us a call at 330-833-4134 and we will be happy to try and help.