Middle Tennessee Natural Gas (MTNG) is sensitive to privacy concerns and dedicated to acting with the utmost integrity in all of our interactions with customers.You might be asked to provide personal information to participate in MTNG’s web- and phone-based services (Paperless Billing, Online payments, and IVR Phone Payments).Your name, address, ZIP code, bank account and/or credit card information, email address, and your MTNG account number are some examples of this information.This information is protected, and Secure Socket Layer (SSL) technology is used to encrypt any transmission of your data.Information gathered from our customers will not be released, traded, or sold by MTNG or our online billing and payment service providers.To protect your non-public personal information, we maintain physical, electronic, and procedural safeguards that adhere to applicable regulatory standards.
a Over-payments and credits are typically applied to the next bill bWhen a credit balance remains on a customer’s account after it has been closed and they don’t have any other accounts with MTNG, refund checks are processed for those accounts.Please click on the following link for details on how to get in touch with our office if you have any questions about this matter: Contact Us
To make a payment, you may use this official links below:
Payment Options Online Bill Pay
You can make a one-time payment or set up recurring payments . Use the “ Pay Bill Online” links in the upper right-hand corner.
Automated Pay-by-Phone – Middle Tennessee Natural Gas
Customers can dial 1-877-870-3293 enter their 12 digit account number and select a payment option to pay their bill with their checking account or a credit …