Paying your monthly water bill is an important part of ensuring that your home or business has the necessary clean, safe water supply for daily use. Paying your water bill in a timely and accurate manner is key to avoiding late fees and other penalties. The mission of making sure your water bill is paid on time can be a daunting one, but with the right tools and resources, it can be made easier. In this blog post, we will provide an overview of the steps and tools needed to make your water bill pay process quick, efficient and hassle-free. We will discuss the options available to you and the best practices associated with paying your water bill on time. We will explore the various payment methods, from online to in-person, and the steps you can take to ensure that your water bill is paid on time. We will also discuss the benefits of regular water bill pay, such as avoiding late fees, maintaining water quality and conserving energy. Finally, we will provide advice
To make a payment, you may use this official links below:
Utility Billing
https://www.municipalonlinepayments.com/missiontx/utilities
Just need to pay your bill? Click quick pay below. You’ll need your account number. No login necessary. Create an account to view details, manage single &
Utility Billing/Collections Department
https://missiontexas.us/city-departments/utility-billing-collections/
The Business Office is responsible for billing and collection of payments for water, garbage, drainage and sewer services provided by the City of Mission.
For sewer related emergencies please call 956-580-87 The line is available 24 hours a day for sewer emergencies.
1-833-277-0389
Ordinances:
Forms:
- For each person requesting services, applications need a current driver’s license or state-issued ID (Mexican nationals may use a passport, visa, or matricula).
- If renting, a formal rental lease or agreement; if not, a warranty deed or deed of trust
- A copy of a voided check must accompany the Auto Bank Draft application to verify the account and routing number.
Utility Billing
Billing and payment collection for the City of Mission’s water, garbage, drainage, and sewer services are the responsibility of the business office. We are located inside City Hall at 1201 E. 8th Street. Lobby hours of operation are from 8 a. m. to 5 p. m. Monday-Friday.
Connecting New Utility Services
Customers must apply in person at the Business Office in City Hall for water, waste-water, and/or sanitation services from the City of Mission. If you are unable to submit your application in person, you may send a informal letter of authorization that you have signed along with the required documentation, or you may fax all required documentation to 956-580-8659. Attn: Utility Billing Department or submit via email to [email protected] If you submit your request electronically, a representative will get in touch with you to provide payment instructions.
*Requests received after 3 p. m. may be processed until the following business day.
Until the customer contacts the business office to schedule a second attempt, all faucets and water-using devices must be shut off.
Residential Service Requirements:
Each person requesting services must have a valid driver’s license or other government-issued identification (Mexican nationals may use a current passport, visa, or matricula).
If renting, a formal rental lease or agreement; if not, a warranty deed or deed of trust
Commercial Service Requirements:
Business entities will need to provide documents establishing their legal organization or obtain a business permit.
Water & Sewer Taps Requirements:
Requests must be done in person. If you are unable to submit your application in person, you may send a informal letter of authorization that you have signed along with the required documentation, or you may fax all required documentation to 956-580-8659. Attn: Utility Billing Department or submit via email to [email protected] If you submit your request electronically, a representative will get in touch with you to provide payment instructions.
Information Required:
*To obtain preapproval for a 1′′ meter or larger, call Public Works at 956-580-8780.
Disconnecting Utility Services
The account holder or another authorized user on the account must make requests to discontinue service either in person or by emailing the disconnection form to [email protected] us.
Transferring Service
Office address and phone number:
Office Operating hours:
Payment hours for drive-thrus: (only checks and cash will be accepted) Must have water bill).
- Monday – Thursday 8:00 A.M. – 5:30 P.M.
- Fridays 8:00 A.M. – 5:00 P.M.
New water service applications are taken:
Residents of Mission have the following options for paying their water bills through the Utility Billing Department:
- In person at City Hall (5% credit card fee applies)
- Drive-thru available.
- Drafting of checking account via bank draft each month.
- By Phone at 1-833-277-0389 ($1.25 Fee)
- Payment Drop-off Box
- Utility Online at http://www.municipalonlinepayments.com/missiontx ($1.25 fee)
- Walmart
- HEB
Sanitary Sewer Rates |
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| Fixed Rate | Variable | Sewage Quantity | Multiplication Factor | |
| A1 Single Res. | 9.00 | 1.45 | Sewer (Based on water consumption) | 1.0 |
| A2 Commercial | 11.50 | 2.50 | Water Consumption | 1.0 |
| A3 Inst. Gov. | 9.00 | 1.45 | Water Consumption | 1.0 |
| A4 Trailer Park | 9.00 | 1.45 | Water Consumption | 1.0 |
| A5 Industrial | 11.50 | 3.18 | Water Consumption | 1.0 |
| A8 Residential Outside | 26.00 | N/A | Sewer Average | 1.0 |
| A9 Residential Inactive | 9.00 | 1.45 | Sewer Average | 1.0 |
Water Rates |
||
| SIZE OF METER | BASE CHARGE | BASE CHARGE |
| Residential Institutions, Government, Trailer Parks | Inside City | Outside City |
| Up to 3/4 for 999 gals or less (Including, but not limited) | $11.50 | $14.44 |
| 1 inch | 12.44 | 15.63 |
| 1 1/2 inch | 34.73 | 49.80 |
| 2 inch | 43.85 | 62.89 |
| 3 inch | 62.15 | 89.11 |
| 4 inch | 80.39 | 115.17 |
| 6 inch | 130.06 | 186.44 |
| 8 inch | 519.15 | 744.10 |
Commercial, Industrial |
|
| INSIDE | OUTSIDE |
| $12.50 | $15.62 |
WATER RATE VARIABLE TABLE / MONTHLY USAGE (GALLONS) |
||
| From 999 to 19,999 | From 20,000+ | |
| A1 Single Res. | 2.25 | 2.50 |
| A2 Commercial | 2.50 | 2.75 |
| A3 Inst. Gov. | 2.25 | 2.50 |
| A4 Trailer Park | 2.25 | 2.50 |
| A5 Industrial | 2.50 | 2.75 |
| A8 Outside | 2.87 | 3.26 |
| A9 Inactive | 2.25 | 2.50 |
Our Sanitation Dept. provides twice-weekly residential garbage service and once-monthly brush pickup. Please contact our office at 583-2564 for more details on service days in your area.
Our department also offers temporary disconnections, which are described as follows:
- Temporary disconnection means you will be billed $2. 50 for each month you are absent, plus $20 in service fees to get your service back.
- A $25. For accounts that have been disconnected for nonpayment, a 00 reconnection fee will be assessed.
- 5%%20Late%20fee%20will%20be%20charged%20if%20current%20bill%20is%20not%20paid%20by%20the%20due%20date (20 days from date of mailing).
FAQ
Where do I pay my water bill in Mission Texas?
Billing and payment collection for the City of Mission’s water, garbage, drainage, and sewer services are the responsibility of the business office. We are located inside City Hall at 1201 E. 8th Street. Lobby hours of operation are from 8 a. m. to 5 p. m. Monday-Friday.
Can I check my water bill online?
Yes, you can check your water bill online at the water board’s official website. To access their portal and view your water bill, you must log in.