For a better experience, if you pay your utility bill with a mobile phone, kindly adhere to the guidelines below:
iPhone: Use the landscape orientation and desktop mode of the Safari browser. Press the sharesheet (rectangle with an upward arrow) and select “Request Desktop Site” to access desktop mode. Android users should use the Chrome browser, select “Request Desktop Site” from the menu by pressing the three small dots in the upper right corner. Landscape orientation will work best.
Please be aware that for security reasons, the company that handles our billing payments deletes accounts after 90 days. Please remember this if you decide to pay this way. We are sorry for this inconvenience.
Although we’re working with our vendor to improve the mobile experience, paying with a computer right now is much simpler. Please call us at 800 if you have any problems at all. 501. 6820 or email and we’ll be happy to help. [/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”4. 7. 4″ _module_preset=”default”][et_pb_column type=”4_4″ _builder_version=”4. 7. 4″ _module_preset=”default”][et_pb_text _builder_version=”4. 7. 4″ _module_preset=”default”].
Follow these instructions for a better experience if you use a mobile phone to pay your public services bill:
Use the horizontal orientation and escritorio mode in Safari on the iPhone. Press the shared document (rectangle with the arrow pointing up) and select “Request an escritorio” to activate the escritorio mode.
Android users should use Chrome, press three tiny buttons in the upper-right corner, and select “Solicitar sitio de escritorio” from the menu. La orientación horizontal funcionará mejor.
Estamos trabajando con nuestro proveedor para mejorar la experiencia móvil. Si tiene algún problema, llámenos al 800. 501. 6820 or send us an electronic mail, and we would love to assist you. [/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section].
To make a payment, you may use this official links below:
Residents Account Payment Portal
Access your utility account, support, account questions, bill payment portal, ebill, autopay, and more with Multifamily Utility Company.
Multifamily Utility Company: Submetering and RUBS
CUSTOMER SUPPORT: 1-800-501-6820 · MAIN NUMBER: 1-800-266-0968 · Get A Quote · EMPLOYEE LOGIN; Services. Submeter Billing · Ratio Utility Billing
Residents: Need Support?
Clicking the button below is the quickest way to get answers to your questions about your utility bill.
We’ll get back to you during the next business day.
We help multifamily property owners recover utility costs, increase net operating income (NOI), reduce operating expenses, and maintain a low carbon footprint.
The ultimate utility expense recovery solution. Our high-quality submeters have a quick return on investment and a long lifespan. We will design, install, and maintain your submetering system using only the best materials. Read more.
Ratio utility billing has several advantages, including zero capital expenditure, lower operating costs, and promotion of conservation. Read more.
The property will never have to pay for an occupied unit’s utility costs thanks to Vacant Cost Recovery (VCR). Multifamily Utility Company provides VCR as a way to assist the property in recovering the costs of the occupied units’ utilities. Read more.
When a property chooses Convergent Billing, they have a higher chance of getting paid because multiple bills can confuse residents. Read more.
Our comprehensive utility expense management program will help you avoid late fees and shutoffs, micromanaging master utility bills, and monitoring rates. Read more.
Utility benchmarking is the process of monitoring, evaluating, and reporting the costs and consumption related to a property, and it is necessary for green loans and California properties. Read more.
Our utility specialists collaborate with multifamily property managers to create a program that is unique to you and your tenants. In many cases, your out-of-pocket will be nothing. Have a free consultation with one of our professionals to go over the rules in your area, your options, and the amount of utility costs you can claim as reimbursement.
Conserving this priceless resource benefits the environment, lowers your monthly expenses, and protects it. Submeters allow residents to understand, and therefore control, their usage. Learn our top tips for water conservation.
Water submetering provides many important benefits:
- Cost savings (link to new page with hard dollar examples)
- Increased property value
- Early detection of leaks/waste
- Reduced carbon footprint
- Environmental conservation
- Resident satisfaction
Gas submetering lowers utility costs while enhancing property safety. Residents are treated fairly by submetering, which motivates them to control their consumption. It’s hard to conserve if you don’t see the bill. Learn our top tips for gas conservation.
In areas with a high demand for air conditioning, submetering electric can significantly lower utility usage. Learn our top tips for electricity conservation.
Six Consecutive Years on the Inc 5000 Fastest Growing Companies List
CORPORATE HEADQUARTERS P. O. Box 86531 San Diego, CA 92138-6531 Email | (800) 266-0968.
Resident Services P.O. Box 86229 San Diego, CA 92138-6229
Account Managers collaborate with the property directly to help with billing and training. Email | (800) 266-0968.
Our sales team can provide information about our products or services to property owners or management firms. Email | (800) 266-0968GET A QUOTE.
CUSTOMER SERVICE Residents can get help from our customer service department with billing, account creation, or payment processing. Email | (800) 501-6820.
Through education and conservation, Multifamily Utility Company is committed to a sustainable environment. LEARN MORE.