Nbu Bill Pay

Paying your bills can be a hassle, but NBU Bill Pay makes the process easier. As a business, it’s important to keep track of your finances and make sure you have a handle on your bills. NBU Bill Pay is a service designed to simplify the payment process and help you manage your finances effectively. With innovative technology, you can pay your bills quickly and securely, giving you peace of mind and more control over your finances. In this blog post, we’ll explore the benefits of NBU Bill Pay and how it can help you stay organized and on top of your bills. We’ll also detail how the service works and how you can use it to ensure your payments are delivered on time. If you’ve been searching for a more efficient way to manage your bills and stay on top of your finances, this post is for you.

To make a payment, you may use this official links below:

Ways to Pay


Make an online payment from your checking or savings account, or with Visa, MasterCard, and Discover. Call our automated phone payment service 24-hours a day,

Residential and Commercial Service


Ways to Pay Bill? See if you qualify for one of NBU’s financial assistance programs. New Braunfels Utilities Launches Online Traffic Impacts Map.

nbu bill pay

Our goal is to make paying your utility bill as easy, convenient, and secure as possible. We offer a variety of payment methods.

Use your checking or savings account, as well as Visa, MasterCard, and Discover, to make an online payment.

You can reach our automated phone payment service any time, any day of the week. Simply dial 1. 844. 863. Call 7360 to make your payment using a debit or credit card, as well as Visa, MasterCard, and Discover.

Stores in the neighborhood that accept Western Union Convenience Pay Service include HEB, Pit Stop Food Mart, and Arlan’s Market. All you need is a copy of your payment receipt from your NBU bill; payments may be made by money order, cash, or check. Some locations take cash only. The following local businesses accept NBU payments via Western Union Convenience Pay Service:

ARLAN’s MARKET 559 W. San Antonio St. New Braunfels, TX 78130 830. 625. 3714.

New Braunfels, Texas 78130 830 H-E-B Plus! GROCERY 2965 N Interstate 35 Frontage Rd 312. 5700.

H-E-B GROCERY #074 1655 W State Highway 46 New Braunfels, TX 78132 830. 626. 0937.

H-E-B GROCERY #380 651 S Walnut Ave New Braunfels, TX 78130 830. 608. 0017.

H-E-B GROCERY #622 20725 W State Highway 46 Spring Branch, TX 78070 830. 438. 3000.

New Braunfels Utilities offers two convenient automatic payment methods:

Auto Pay – The auto-pay payment option enables customers to have their NBU bill balance automatically deducted from a checking, savings, or credit card account. It is managed by a third-party Merchant Card Service Provider, under contract with NBU. You will receive a bill informing you of the precise amount before each payment. Log into your online account and select “Pay Your Bill” in the top right corner of the page to access our third-party managed payment portal and enroll. Once there, select “My Profile,” where the first choice will be “AutoPay.”

Auto Draft – With the auto-draft payment option, customers can have their outstanding NBU bills automatically taken out of a checking or savings account. Customers can sign up for auto-draft payments even if they don’t have an NBU online account. If interested, fill out this form and send it to NBU, Attention: Customer Service, P O. Box 310289, New Braunfels, TX 78131.

By signing up for automatic payments, you can take part in our Budget Billing program. You can prevent significant changes in your utility bill with budget billing, especially during the busiest months when air conditioning, heating, and watering can result in higher usage and costs. By splitting your bills into 11 equal monthly payments, Budget Billing reduces the impact of higher seasonal utility bills, with the 12th month acting as the reconciling month. By distributing actual energy costs evenly throughout the year, it makes your budget simpler to manage. Call Customer Service at 830 to register for this program if you’re interested. 629. To complete the application, call (818) 8400 or visit the Main Plaza Office at 263 Main Plaza. For more information view our Budget Billing page.

The NBU Utility Bill Assistance Program is intended to help customers in our service area who are in dire need of money and are experiencing extreme hardship. The program is run by the New Braunfels Foodbank, which also handles the application procedure and decides how much financial aid can be given to customers to cover the electric, water, and wastewater charges on their bill. Contact the New Braunfels Food Bank directly at 830. 327. For more details on the NBU Utility Bill Assistance Program, call 6004.

Qualified Texas homeowners and renters with low income can receive financial aid through the Texas Utility Help Program. Eligible expenses include electricity, gas, propane, water, and wastewater.

Visit https://texasutilityhelp.com/ to apply.

NBU Care Certificates make wonderful presents for those on your list who are difficult to shop for. Customers of NBU can use them to pay for their utility bill in the same way as a gift certificate. The certificates are available in increments of $25. No additional service or activation fees or costs are charged. Gift cards can be delivered to the NBU Main Office or mailed in with monthly bill payments by their recipients. A NBU Customer Service Representative at the Main Office, located at 263 Main Plaza in Downtown New Braunfels, or by calling 830 629. 8400 for more information.

Seniors 60 years of age or older can postpone paying their utility bills with New Braunfels Utilities. Customers receiving deferred payments will have their payment deadline extended without charge to 25 days following the bill’s issue date. Only the customer’s primary residence account is eligible for the deferral. A person requesting a payment deferral may be asked by New Braunfels Utilities to provide reasonable evidence that they are 60 years of age or older. A Senior Citizen Billing Application must be completed and faxed to 830 if a customer wants to participate in the program. 629. 2119 or mail to: NBU, P. O. Box 310289, New Braunfels, TX 78131-0289.

Simply separate your payment receipt from your utility bill, enclose it in the mail with your check or money order to:

New Braunfels Utilities P.O. Box 660 San Antonio, TX 78293-0660

Our Main Office is conveniently located at 263 Main Plaza in Downtown New Braunfels. Both our front counter and our drive-through, which is next to Neagelin’s Bakery, accept payments. The drive-through is where we also keep our night depository, which does not accept cash payments. Open Monday – Friday, 8:00 a. m. to 5:00 p. m.

A NBU Customer Service Representative must receive or deliver customer billing payments by 5:00 p m. processed on the date received on an NBU business day. Online and automated phone payments completed by 11:59 p. m. are credited the same day. It cannot be guaranteed that payments made to drop boxes, night drops, or other alternative payment locations will be processed on the same NBU business day.

Leave a Comment