PenLight is dedicated to giving its customers the best possible service. We strive to make your experience easy and efficient. Information on your account, the PenLight cooperative, and our community is available via the links on the left.
One of our member service representatives will be happy to assist you if you call 253-857-5950 or 888-809-8021 if you cannot find what you are looking for or need help navigating our website.
Alternatively, you can speak with a member service agent by visiting our office, which is open Monday through Friday from 8:00am to 4:30pm at 13315 Goodnough Dr. , NW, Gig Harbor, or by email at [email protected] org.
It is most helpful and effective to have relevant information on hand for the Member Services Representative when making any kind of service request, such as:
Having this data on hand prior to calling will help ensure that your request is handled quickly and accurately.
To make a payment, you may use this official links below:
Payment Options
https://www.penlight.org/member-services/payment-options/
To use, simply dial 253-857-5950 to enter the automated system. There you will be able to get information about your account, including your last payment amount
Billing
https://www.penlight.org/faq-category/billing-payment-assistance/
You may check your daily usage, your balance and make payments by logging in to your account through our homepage, or by calling the automated phone system at
