Being able to pay your utility bill on-time and in a convenient fashion is an important part of making sure your bills are taken care of. Fortunately, Pflugerville, Texas, makes it easy to do just that. The City of Pflugerville offers an online utility bill pay service that allows residents to make payments quickly and securely. In this blog post, we’ll discuss the process of paying your Pflugerville utility bill, including how to register for the service, the payment methods available, and the fees associated with the service. We’ll also cover other useful information such as account history and customer service contact information. By the end of this blog post, you should have a clear understanding of how to make your utility bill payments with the City of Pflugerville.
To make a payment, you may use this official links below:
Pay your utility bill with the automated telephone bill payment service: Use Visa, MasterCard or a Debit card; Call toll free +1 (866) 815-2975; 24 hours/7 days
Pflugerville Utility Billing
Pflugerville’s Utility Billing website is your source for signing up for services, bill pay, recycling and trash pick-up schedules, water conservation
See below for more information on each of these payment types
Customers may opt to pay their bills online with Visa or MasterCard through the Citys Municipal Online Payments website. Customers create an account using a Login ID and Password. Options available are one-time payments, scheduled payments and Autopay.
Please contact utility [email protected] or (512) 990-6100 if you have any problems or inquiries. gov.
Sign up for automatic debits from your checking or savings account, credit card, or debit card to pay your utility bill each month. One to three business days before the due date, drafts are produced. To sign-up for AutoPay:
- To apply, go online or download the PDF form for both new and returning clients.
- Call 512-990-6100 to have an authorization form faxed or mailed.
- If using checking or savings, you must provide a voided check with authorization.
- Automatic bank transfers will continue until the city is notified in writing that they are to stop.
- Upon receiving notification of insufficient funds or if returned for any reason, automatic bank payments will be stopped.
Utilize the automated telephone bill payment service to pay your utility bill:
- Use Visa, MasterCard or a Debit card
- Call toll free +1 (866) 815-2975
- 24 hours/7 days a week.
- Payments processed and posted to accounts the next business day.
- The convenience charge for this service: $3. 95 per $150 in charges.
- If any issues arise, please call (512) 990-6100
Payments can be made in-person, at the following address:
Physical Address: 100 E. Main St, Suite 100 Pflugerville, TX
Office Hours: Monday to Friday, 8am to 5pm
Visa, Mastercard, Cash, and Checks (or Money Orders) made payable to the City of Pflugerville are all acceptable forms of payment.
Please remember to write your Utility Account Number on checks or money orders when paying by these methods.
Please use the payment coupon and make sure the mailing address is visible through the return envelope’s window to ensure proper credit. Please do not mail cash. Please make checks or money orders payable to the City of Pflugerville. Please include your account number on the check.
City of Pflugerville PO Box 589, Pflugerville, TX 78691 is the mailing address.
You can deposit money in the night deposit box at the following address:
Physical Address: 100 E. Main St, Suite 100 Pflugerville, TX
Checks or money orders made payable to the City of Pflugerville are accepted forms of payment. Cash is not accepted, via Night Deposit.
Please remember to include your Account Number when paying your utility bill on any checks or money orders.
nearby HEB Fees will apply. Please allow up to 7 days for payment posting. Please get in touch with the city if your account is past due and provide your confirmation number or receipt.
Calculated by the numerical reading on the water meter. Rate information.
Regardless of whether they receive the bill or not, customers are accountable for making timely payments on their accounts. Contact customer service at 512-990-6100 or [email protected] to get a copy. gov.
Please pay your bill by the due date. %20Bills%20not%20paid%20by%20the%20due%20date%20are%20assessed%20a%2010%%20penalty
Accounts that are two months past due receive letters in the mail. If the payment is not made in full by the extended due date on the termination notice, utility service will be disconnected.
Payment of the full amount promised must be made on or before the date specified in any payment arrangement that has been recorded on the account in order to prevent service termination. No further notification will be received.
If services are canceled, the remaining balance plus an additional $50 is due. 00 fee must be paid to have utilities reconnected. Payment must be received by 4:30 PM in order to resume service that day.
Customer service representatives are available Monday through Friday, 8 a. m. to 5 p. m. – 512-990-6100 for assistance with service connection or termination and billing inquiries
Under Texas Government Code, Chapter 552 (Public Information Act), information in your City of Pflugerville Utilities Department customer account record, including information regarding customer usage, services, and billing, including amounts billed or collected for utility usage, is typically excepted from disclosure. * The Texas Utilities Code, Chapter 182 (Rights of Utilities Customers), however, stipulates that a customer of a government-operated utility may ask the government-operated utility to disclose personal information in a customer’s account record, such as the customer’s address or any information relating to the volume or units of utility usage or the amounts billed to or collected from the person for utility usage Additionally, if the information directly relates to the utility service provided to the customer and is not otherwise confidential by law, the customer or a representative of the customer may receive information that is exempt from disclosure.
To request disclosure, please complete the Request for Disclosure form.
Emails sent after business hours will be processed and answered within 24 to 48 hours.
Office Hours: Monday to Friday, 8am – 5pm
Returned Checks For any check, credit or debit card transaction, or automatic draft that is returned to the City of Pflugerville unpaid for any reason, a returned check fee may be assessed.
Organizations that Provide Financial Assistance Click here for a list of businesses that provide seniors and disabled people with financial support or other forms of assistance.