If you notice downed power lines, smell natural gas, or think there might be another emergency, leave the area right away and dial 9-1-1. Then, call PG&E at 1-800-743-5000.
ARE YOUR BILLS HIGHER THAN EXPECTED? Bills are higher because of increased usage brought on by the colder weather and higher natural gas market prices. Your heating source is working harder to heat your space even though you haven’t made any changes. to verify your bill and understand payment assistance options. Visit , for ways PG&E can help.
Take care of tasks quickly and easily online. Get financial aid, pay your bill, start or stop service, and more The options below will take you straight to your request.
To make a payment, you may use this official links below:
Ways to pay your energy bill from PG&E
https://www.pge.com/en_US/residential/your-account/your-bill/ways-to-pay/ways-to-pay.page
Find out how to pay your power bill quickly and easily. Choose from five convenient payment methods: online, in person, automatic payments, by phone or by mail.
PG&E contact information
https://www.pge.com/en_US/residential/customer-service/help/contact-pge-landing/contact-us.page
Call Us. 24-hour Power Outage Information Center 1-800-743-5002. Residential Customer Service Center · Business Customer Service Center ; Other Important Numbers.
Set up recurring payments and never worry about missing a payment again.
When you set up recurring payments, your credit card, debit card, or bank account are automatically used to pay your bills. You can specify the day you want your bill paid, the time you want recurring payments to stop, and even the maximum payment amount. You have the following payment options:
- Visa, MasterCard, Discover or Amercian Express credit or debit card. Card payments require a $1 or $1. 35 convenience fee. *.
- Bank account. There are no service charges for withdrawals from a checking or savings account.
*Why do I have to pay a convenience fee?
PG The convenience fee is charged by an independent payment provider. Assembly Bill 746 (AB 746), which was passed in California in 2005, prohibits energy companies like PG&E Customers will only be charged a convenience fee if they choose to use this service.
Log in to Your Account with your username and password to make a one-time payment or schedule recurring payments from your checking or savings account without having to pay a convenience fee.
You can make a payment online whether you’re a registered user or a one-time visitor.
Registered users have the following payment options:
- Pay with a bank account, which has no service charges.
- Pay with a credit or debit card; a $1 deposit is needed. 35 convenience fee. *.
You can use One Time Access to make an online payment if you don’t have a registered account online. A $1 can be used with a credit or debit card, a bank account, or both. 35 convenience fee applies. *.
What is the purpose of the convenience fee? PG The convenience fee is charged by an independent payment provider. Assembly Bill 746 (AB 746), which was passed in California in 2005, prohibits energy companies like PG&E Customers will only be charged a convenience fee if they choose to use this service. Log in to Your Account with your username and password to make a one-time payment or schedule recurring payments from your checking or savings account without having to pay a convenience fee.
Call 1-877-704-8470 to pay your energy bill over the phone. Be prepared with your 11-digit account number.
A $1 can be used with a credit or debit card, a bank account, or both. 35 convenience fee applies. *.
What is the purpose of the convenience fee? PG The convenience fee is charged by an independent payment provider. Assembly Bill 746 (AB 746), which was passed in California in 2005, prohibits energy companies like PG&E Customers will only be charged a convenience fee if they choose to use this service. Log in to Your Account with your username and password to make a one-time payment or schedule recurring payments from your checking or savings account without having to pay a convenience fee.
Make checks payable to PG if you wish to pay by mail. O. Box 997300 Sacramento, CA 95899-7300.
At one of our many authorized payment locations, you can pay your energy statement in person. Find a nearby location. Visit Locate a Payment Center.
NOTE: For payment transactions at a PG, proper identification may be required in accordance with Internal Revenue Code 6050I. Code 6050I calls for PG as well.
You can donate any amount using our Energy Giving form to help a friend, neighbor, college student, or nearby business who needs assistance paying their energy bill due to COVID-19. Your payment will be used to settle any outstanding balance on their account and shown on their bill for the following month. We are unable to share any information about your recipient’s account or balance for security reasons.
- Download & print the Energy Giving form (PDF, 524 KB)
- Return your completed form and payment
- Once processed, a letter or email informing the recipient of their gift will be sent.
PG&E Attention: Energy Giving Payment P. O. Box 997300 Sacramento, CA 95899-7300.
Do not mail cash. Make checks out to PG.
Due to COVID-19 our PG&E offices are temporarily closed. We are not able to process any gift payment forms in person at this time. Please purchase by mail.
FAQ
How do I pay my PG&E bill over the phone?
Call 1-877-704-8470 to pay your energy bill over the phone. Be prepared with your 11-digit account number. What is the purpose of the convenience fee? PG
What is PG&E phone number?
Visit our Help CenterOpens in new Window for online assistance with common queries. or contact us at 1-800-743-5000.
How do I contact PG&E customer service?
You can typically complete it using your online banking account or a mobile banking app. Normally, after logging into your account, you choose the bill payment page and proceed as instructed. You’ll probably need to enter some of the merchant or service provider’s information for each bill.