Welcome to Plant City Utility Bill Pay, a comprehensive resource for payment processing for Plant City Utility customers. We provide an easy and secure way to pay your utility bills online without the hassle of traditional payment methods. This blog post will guide you through the process of setting up your Plant City Utility account and making payments so that you can receive your bills in a timely manner and maintain your utility services.
We understand that managing your bills is an important factor in maintaining your financial stability, and so we have created this platform to help you manage your utility bills in the most efficient way possible. Our online payment portal is simple to use and provides a secure payment method so that you can be confident that your payments are reaching the right destination. We also strive to provide the highest level of customer service so that you know your payments are being processed quickly and accurately.
By taking advantage of Plant City Utility Bill Pay, you can easily manage your bills, keep track of your expenses, and
To make a payment, you may use this official links below:
Payment Options
https://www.plantcitygov.com/finance/page/payment-options
The city offers several ways to pay either your utility, red tag, business tax, ambulance, Use this link to pay all other Non-Utility Bill Payments.
Utility Billing
https://www.plantcitygov.com/util-billing
Currently, we serve you by: Answering billing inquiries; Making adjustments due to leaks; Updating customer information; Accepting bill payments; Permitting
Frequently Asked Questions Can I get a copy of my bill?
- Contact us at 813-659-4222
- Visit us at Utility Billing, 302 W Reynolds St., City Hall.
- Email us at [email protected]
- You can print a PDF from your online account if you’re signed up and using our services online.
Can I get an adjustment on my high bill?
You might be eligible for a refund if the leak increased your bill (by 5,000 gallons) above what it would have been normally. Options for submitting your adjustment form and supporting documents are listed below.
- Documents supporting the adjustment form should be saved to your desktop.
- Bring the application and any necessary paperwork to the Utility Billing Department at 302 W Reynolds Street, Plant City, FL 33563.
- Fax the form and supporting documents to (813) 659-4236
You will receive an email from a customer service agent assuring you that your request is being processed. Can I have a utility bill extension?.
Customer Service will check availability, contact us at:
- 813-659-4222
- [email protected]
- City Hall, Utility Billing Department, 302 W Reynolds St
How do I get my utility bill balance?
How can I get my water resumed from vacation? Call customer service at 813-659-4222 or review online if you have a Paymentus account.
Contact Customer Service:
Phone: (813) 659-4222
How can I pay my bill in person? Visit City Hall, Utility Billing Department, 302 W Reynolds St.
Payments are processed:
- City Hall: 302 W Reynolds St
- Online: http://ipn. paymentus. Through Paymentus, you can either make a one-time payment or sign up for an online account. With an online account, you can pay bills conveniently, choose to only receive bills by email, view your history, and more.
- Pay by Phone (Interactive Voice Response): 1-855-748-6018 Toll Free
- Mail: P O Box C, Plant City, FL 33564-9003
How do I place my account on Vacation Status?
Contact Customer Service:
- Phone: 813-659-4222
- Fax: 813-659-4236
- Email: [email protected]
- In person: 302 W Reynolds St., City Hall, Utility Billing Department
How do I request solid waste dumpster, roll off, open top or compactor services?
One of the following methods should be used to submit the completed Solid Waste Container Form:
- the request saved to your desktop
- Fax the form to (813) 659-4236
- Bring it to the Utility Billing Department at 302 W. Reynolds Street, Plant City, FL 33563.
You will receive an email from a customer service agent assuring you that your request is being processed. How do I start utility service?.
After reading the “How to Establish Utility Services” document, select from the list below:
- Fill out the application and digitally sign it for online processing. Save the application and the necessary documents to your computer.
- Bring the completed application to City Hall at 302 W Reynolds Street.
- Fill out Application and Fax: 813-659-4236
- Do Not Email Application
How do I terminate utility service?
Select one of the following options to contact customer service and provide the address, your new contact details, and the date you want the services to end:
- In person: 302 W Reynolds St., City Hall, Utility Billing Department
- Email: [email protected]
- Mail: P O Box C, Plant City, FL 33564-9003
- Phone: 813-659-4222
- Fax: 813-659-4236
How may I contact Customer Service?
- In person: 302 W Reynolds St., City Hall, Utility Billing Department
- Email: [email protected]
- Mail: P O Box C, Plant City, FL 33564-9003
- Phone: 813-659-4222
- Fax: 813-659-4236
How often will I be billed?
- In person: City Hall, Utility Billing, 302 W Reynolds St
- Phone: 813-659-4222
- Email: [email protected]
I want to talk about my bill
Call 813-659-4222 to reach customer service, and a representative will be happy to help. My water bill is high. Who should I contact first?.
Contact Customer Service, Utilities Billing Department at:
The tag informs you that we were unable to turn on the water for the requested amount of time. We turned it back off at the meter because the meter was showing movement until you got in touch with us. We can be reached at 813-659-4222 during regular business hours and 813-757-9172 after hours. What are your utility deposit amounts?.
Deposits vary according to meter size. See attachment or contact Customer Service at.
For the amount of the bill or to get a copy of your most recent billing statement, call customer service at 813-659-4222 if you don’t receive your bill within a week of when it should arrive.
Service termination will still occur even if you don’t receive your bill. What services do you provide for this address?.
- If payment for past due balances and fees is not received before 4:00 pm during regular business hours, services may be disrupted. To have services restored, contact customer service before 4:00 pm. If payment is not received by this time, services are restored the following business day.
- Account could be terminated
- Contact Customer Service at 813-659-4222
When is my bill due and when to pay my bill?
- Your utility bill is due by 4:45 pm on the billing statement due date in order to avoid a late fee.
- Past due balances must be paid in full by the delinquent due date, which is one week after the original billing statement due date, to avoid service interruption and a default fee.
Where can I find a copy of the Utility Billing Rates
- Website: Utility Billing Rates
- Phone: 813-659-4222
- Email: [email protected]
- In person: 302 W Reynolds St., City Hall, Utility Billing Department
Where do I find my account number and customer ID number?
- These numbers are located on your billing statement
- Contact Customer Service at 813-659-4222