If you’re looking to pay your Santee Cooper bill quickly and easily, you have several options available to you. One of the most convenient methods is to contact their customer service department by phone and pay your bill with a credit or debit card. But before you make the call, it’s important to know the Santee Cooper bill pay phone number.
In this blog post, we’ll discuss everything you need to know about paying your Santee Cooper bill over the phone. We’ll cover what information you’ll need to make the transaction, how to contact the customer service department, and how to access additional support if needed. By the end of this post, you should have all the information you need to pay your Santee Cooper bill with ease.
To make a payment, you may use this official links below:
Pay My Bill
https://www.santeecooper.com/My-Account/Pay-My-Bill/Index.aspx
For more information, call 1-800-804-7424. PAYGE. Pay As You Go Electric (PAYGE). PAYGE is a customer-friendly, pay
Contact Us
https://www.santeecooper.com/Contact-Us/index.aspx
Click here or call 1-888-769-7688. Email [email protected] or call 800-804-7424. Please include your account number, phone number and the last
No Credit Check || No Deposit || No Late Fees || No Surprises
Pay-as-you-go service PAYGE offers flexible payment options that let you pay what you want, when you want.
Customers who want to be more aware of their energy consumption or who simply want a little more flexibility with payments can benefit greatly from this paperless billing option. Our PAYGE customers typically use 5. 1% less energy than customers on traditional postpaid service.
Before using it, electricity is paid for in advance. Your daily energy consumption is calculated and deducted from the balance in your PAYGE account.
- Paperless Billing
- Payment Flexibility
- Power Usage Awareness
- Personalized Notifications
- PAYGE Self-Service Portal Access
Fill out this form and email it to [email protected] to sign up for PAYGE service right away. com. Additionally, you can contact us at 1-800-804-7424 or visit our retail offices in Moncks Corner or Myrtle Beach. Your name, address, Social Security number (SSN), and a picture ID are all that are required.
When you use a pay-as-you-go electric service, you must buy electricity in advance. You will not receive a regular, monthly bill. You must promptly prepay for service in order for the electric service to continue. Your service will be stopped if your current account balance drops to zero and you don’t make a payment.
Before registering for PAYGE, take into account the following:
- Your ability to receive electricity depends on you making on-time prepayments.
- Your service will be discontinued if the balance on your account falls to zero.
- Certain notices must be delivered to you via phone, text, or email.
- You will not receive a monthly bill.
Regarding prepay service, there are a number of issues to take into account:
- Do you prefer to pay-as-you-go?
- Do you prefer not to pay a deposit?
- Are you okay with not receiving a monthly paper bill?
- Do you favor reviewing and keeping track of your daily energy use?
You must first speak with a Santee Cooper customer service agent.
You can convert an existing Santee Cooper account to a Pay As You Go Electric (PAYGE) account if you already have one. To create your first prepaid credit balance, you must pay a nonrefundable $20 connection fee, any applicable taxes, and at least $50. The connection fee is a one-time payment and is not deducted from your credit balance or used to power your device. %20Additionally,%20any%20outstanding%20balance%20from%20your%20existing%20account%20will%20be%20placed%20on%20a%20deferred%20payment%20plan%20on%20your%20new%20prepay%20account%20and%2025%%20of%20all%20future%20payments%20will%20be%20applied%20to%20this%20deferred%20balance
If you are opening a new account, you must pay a $20 connection fee that is nonrefundable, along with any applicable taxes, and at least $50 to set up your first prepaid credit balance. The connection fee is a one-time payment and is not deducted from your credit balance or used to power your device.
PAYGE customers do not receive a monthly bill. Santee Cooper will send you electronic communications letting you know roughly how many days of service are left. Additionally, you can access your account information, including your balance and status, online, on a mobile device, or by calling an Interactive Voice Response (IVR) system. You have a choice as to which technique(s) you want to use.
On your smartphone, you can also view a quick summary of the previous five days as well as comprehensive usage and payment statuses in detail online.
Text messages, emails, or phone calls are used to communicate account updates regarding balance and payments. You can decide how and when you want to be notified when you set up your PAYGE account. As a result, you will have time to buy more electricity before the meter is disconnected.
The meter will stop and your power will go off if you don’t buy more energy when you get a low balance notification and your credit runs out. However, even after hours, on weekends, and on holidays, purchasing power is quick and simple. You will almost immediately be able to reconnect your service after making a payment.
The standard monthly customer fee that all Santee Cooper customers are required to pay will be applied to your account. Being a prepay customer entails no extra fees or costs.
Payment plans, credit extensions, Special Medical Needs Program account status, and participation in budget billing are not available for PAYGE accounts. Utility assistance may be provided by an eligible assistance program; if so, an agency voucher may be applied to a PAYGE account to prevent service termination until agency funds are received. Up until Santee Cooper receives the actual payment for the voucher, it is your responsibility to monitor and keep track of the credit balance on your PAYGE account.
You have the option of choosing which method(s) you prefer. Available options are:
-
- Text Messaging
- Outbound phone calls
You must pay for services in advance if you want to continue receiving PAYGE service. If your current account balance falls below zero ($0. 00), your service will be terminated with little notice. When your account balance is anticipated to drop below the zero credit balance, you will be informed three (3) days and one (1) day in advance. These notifications are only estimates based on the weather, your usage history, and other variables. Due to factors like the weather, extra visitors, weekends, a shift in your daily routine, and other activities that may have an impact on consumption, your account balance may decrease more quickly than you anticipate. You are in charge of monitoring your account balance to make sure it stays below the termination balance of $0. 00.
You must pay the negative balance if your service is terminated and your account has a zero or negative balance, but no less than $10. 00, to be reconnected.
A Deferred Payment Plan might be made available if Santee Cooper permits you to transfer your remaining balance from your current postpaid account to a PAYGE account. Debt transfers from postpaid accounts are only permitted at Santee Cooper’s discretion. %20If%20Santee%20Cooper%20consents%20to%20your%20transfer%20of%20postpaid%20account%20debt,%20between%2025%%20and%2040%%20of%20every%20payment%20to%20your%20PAYGE%20account%20that%20you%20make%20will%20be%20applied%20to%20the%20deferred%20balance%20and%20the%20remainder%20of%20the%20payment%20will%20be%20applied%20to%20your%20prepay%20account
Santee Cooper has several payment options available for your convenience. These options may change from time to time.
- Credit/Debit Card via phone at 1-844-332-3757
- Credit/Debit Card online at https://prepay.santeecooper.com
- Mon-Fri 8am-5pm at the Santee Cooper office in Moncks Corner or Myrtle Beach.
If there is a rental or street light outage that needs to be reported, click here to do so. Click the Report Power Outage button below if there is a power outage in your residence or place of business.
FAQ
Can I have the number of Santee Cooper?
How Can We Help You? Click here or call 1-888-769-7688. Email [email protected] com or call 800-804-7424.
Where do you pay your Santee Cooper bill?
For your convenience, Santee Cooper offers a range of payment methods. Our most popular payment option allows you to pay your bill without incurring any fees by logging into My Energy Link (MEL), our customer self-service website.
Where can I pay my Santee Cooper bill in North Myrtle Beach?
- Conway. Santee Cooper Partners. Coastal Carolina National Bank. – 900-C Main St.
- North Myrtle Beach. Santee Cooper Partners. Coastal Carolina National Bank. – 1100 Highway 17 North.
- Murrells Inlet / Garden City. Santee Cooper Partners. Coastal Carolina National Bank.
- Myrtle Beach. Myrtle Beach Office. 1703 Oak St.