The San Gabriel Valley Water Company provides customers with several ways to pay their water bills. They accept payments by phone, mail, in person, and online. Customers can make payments from a credit card, debit card, or electronic check when paying by phone.
When mailing a payment, customers should make the check payable to San Gabriel Valley Water Company, and include the detachable top portion of their bill. When making an online payment through Paymentus, customers should select the correct vendor (San Gabriel Valley Water Company) and use their current San Gabriel Valley Water account number.
The company also offers an Automatic Bill Payment system, where customers can set up payments from a checking or savings account. When paying in person, customers can pay with cash, checks, cashier’s checks, or money orders. There is also a digital kiosk available in the El Monte office for paying bills.
Additionally, customers can use Online Bill Pay services offered by banks and third-party entities. Fees apply for credit card and electronic check payments. Customers can also mail in payments using the return portion of their bill.
Payments should be sent with a check or money order, made payable to the Water Revenue Bureau, and mailed to P.O. Box 41496, Philadelphia, PA 19101-1496. Payments can also be made over the phone by calling 1-877-309-3709.
Customers can also visit one of the three authorized payment centers in Center City, Northeast Philadelphia, and Hope Plaza. Cash payments are not accepted at these centers. Finally, customers who cannot afford to pay their water bill in full and on time can set up a payment agreement or apply for water bill assistance.
For assistance in Baltimore, customers can download and print the water assistance application or request a paper application from their local Energy Assistance or Local Department of Social Services office.
In Texas, customers can call toll free at 1-877-399-8939 between 8 a.m. and 5 p.m., Monday through Friday. Payment amounts can also be manually allocated on MyPhillyWaterBill. If a payment is lower than the total amount due, payments are distributed from oldest to newest debt.