These payment options are available to all current UVA Health patients, with the exception of Culpeper Medical Center services.
Dial 434 to speak with Continuum Home Health if you have any inquiries regarding a home health or home infusion bill. 297. 7555.
To make a payment, you may use this official links below:
View and Pay Your Bill
Students can access UVAPay from the Financials section of their Student Information System (SIS) account. UVA’s recommended method of payment is online through
Billing & Insurance
Pay Your Bill · Use MyChart to pay online · Pay by phone: 844.377.0846 · Mail a payment to:.
I need help paying my hospital bill. Do you offer financial aid?
Yes. Whether you have insurance or not, there are resources available to assist with medical costs. You can even pay in monthly installments with interest-free financing. Get more information about billing and financial assistance options.
Yes. Through MyChart, you can manage all of your UVA Health accounts online, including paying bills, viewing previous statements, checking balances, setting up payment plans, and enrolling in paperless billing.
Yes. Through MyChart, you can manage all of your UVA Health accounts online, including paying bills, viewing previous statements, checking balances, creating payment plans, and enrolling in paperless billing.
You can access your medical records and communicate with your doctors online through the secure patient portal website known as MyChart. You can access MyChart directly to view and pay bills by entering a secure username and password.
Select “Sign Up (I don’t have a code)” from the MyChart menu.
My bill lists “none” for insurance, and I have insurance. Why did this happen, and what should I do?
During the registration process, your insurance information was not entered. Please call Patient Financial Services at 434. 297. 5416 right away and give the following details about your insurance:
- Name of the insurance company
- Policy number
- Group number
- When the policy started
- Where to mail the claim (the insurance company’s address)
- Name of the policy holder
- The relationship of the policy holder to the patient
University of Virginia Health P.O. Box 743977 Atlanta, GA 30374-3977
To ensure that your payment is applied to the proper account, include a statement payment stub with your payment.
UVA Health uses a payment processing center located in Atlanta.
Where do I mail information about my application for financial assistance?
University of Virginia Medical Center Patient Financial Services P. O. Box 800750 Charlottesville, VA 22908.
Where do I call if I have questions about my application for financial assistance?
Were here to answer your questions and offer help. Please call 866. 320. 9659 to speak with a member of our team.
How can I get a cost estimate of hospital and physician services?
Beginning January 1, 2022, the No Surprises Act takes effect. It states that you have the right to a “Good Faith Estimate” if you don’t have insurance or arent using insurance to pay your bill.
This estimate represents your anticipated overall cost for all non-emergency medical supplies, services, and related expenses, such as:
After making an appointment request but before the scheduled appointment or procedure, you should obtain your good faith estimate. In addition, prior to making an appointment, you can request a Good Faith Estimate from any provider, including your health care provider.
You have the right to challenge a bill if it comes in at least $400 higher than your good faith estimate. Save a copy of your good faith estimate or a photo of it.
Visit the Centers for Medicare to learn more about the Good Faith Estimate. 985. 3059.
How can I get my billing-related information released to specific parties?
Use this HIPAA-compliant form for patients (PDF). Signing it gives us permission to release billing-related information to specific parties. Once this form has been signed and completed, UVA Health can release the specified information to the person, business, or law firm as directed by the patient.
Charges for hospital services like lab work, X-rays, outpatient surgery, observation care, or for your hospital stay may appear on your bill. Some non-medical services rendered to you during a visit to your doctor’s office may be included in the bill. Your bill would also include any medical professionals or other authorized independent practitioners who assisted with your care.
Our team will follow these procedures in accordance with state law and in the absence of patient payment or prearranged payment:
- Please refer your case to the Virginia Debt Set-Off program, where the state will deduct the amount you owe from the amount it owes you. You may be owed money by the state in the form of state income tax refunds or DMV overpayment refunds. This implies that you may pay your outstanding bill with your tax refund.
- Send a collection agency your case, and let the credit bureaus know about it.
- If the balance is more than $1,000 and your household income is too high to be eligible for financial aid, start legal action to recover the debt. If UVA Health prevails in this legal action, you might have a lien placed on your property or have your wages garnished.
Does the hospital sell patient debt to third-party debt buyers?
No debt owed by patients is sold by UVA Health to debt collectors. A collection agency may receive your debt from us, but it will be working on behalf of UVA Health to recover the money you owe.
Will the hospital prevent me from receiving care if I have unpaid bills?
Regardless of their financial situation, UVA Health offers all patients the necessary medical care. We won’t turn away a patient who needs necessary medical care because they have unpaid bills.