Water service turn-offs for nonpayment have resumedApplying for payment assistance should not be delayed because it takes time to review and approve applications.
To make a payment, you may use this official links below:
Public Utilities :: VBgov.com – City of Virginia Beach
https://www.vbgov.com/government/departments/public-utilities/Pages/default.aspx
If you have not received your bill and aren’t sure if it’s been sent out, you can call (757) 385-4631 and select option 1 OR log onto PU Online Services.
Online Services :: VBgov.com – City of Virginia Beach
https://www.vbgov.com/government/departments/public-utilities/customer-service/Pages/online-services.aspx
There’s never a wait online – just secure access to account information and Public Utilities service 24 hours a day, seven days a week! … Your bill may be …
FAQ
How do I pay my water bill in Virginia Beach?
Pay by Phone You can use your debit/credit card or a bank transfer to make a payment by calling Speedpay, an ACI Worldwide company, at (866) 247-6958. A convenience fee of $175 will be charged for using this serviceVirginia Beach Public Utilities has a contract with Speedpay to process payments made over the phone and online.
What are public utility services?
All members of society need public utility services as a matter of necessity.The government provides citizens with public utility services such as transportation, electricity, and water supply.
Who provides water for Virginia Beach?
Public Utilities provides the City of Virginia Beach with water.Their bi-monthly billing for their Combined Services Statement also includes costs for Public Works’ stormwater drain services.
How is the water in Virginia Beach?
In fact, according to our 2022 Water Quality Report, our water meets or exceeds all state and federal health and safety requirements for drinking water.Call 385-4948 to request a paper copy of the report.