The Utility Billing Department of the City of Waxahachie is prepared to assist new residents in signing up for the utility services provided by the city:
• A copy of the service address’s rental or lease agreement or closing disclosure as proof of purchase
• A copy of the renter’s or lessee’s state identification card or driver’s license
As long as all the prerequisites to establish services (listed above) are satisfied before 3:00pm, we provide same-day service to our residents.After 3:00 PM, services will start the following business day.
*Any damages incurred while the meter is in the customer’s possession will be charged to the customer.
(d) No interest shall be paid on deposits No deposit is required for other government entitiesThe payment for separate irrigation meters may not be required by the billing department.
If you have any further queries or require assistance, you can also get in touch with a customer service agent at 469-309-4170.
• Required Deposit ($60 for 30 days; $0 for two weeks or less);00 DEPOSIT REQUIRED)
Please completely fill out the Disconnection Form below and submit it to the Utility Billing Department in person, by mail, fax, or email (see information above) in order to terminate water service.
To make a payment, you may use this official links below:
Quick pay – Utility Billing – Waxahachie, TX
https://www.municipalonlinepayments.com/waxahachietx/utilities/quickpay
Office Hours are Monday through Friday from 8am to 5pm.
Utility Bill Payment Options – Welcome to Waxahachie, TX
https://www.waxahachie.com/departments/utilities/utility_bill_payment_options.php
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