To make a payment online sign in to Go Kinetic. To learn more about managing your account through Go Kinetic, click here to watch a brief video.
To make a payment, you may use this official links below:
Login To Your Go Kinetic Account
Manage your account information, access Windstream online bill pay or sign up for paperless billing and auto pay.
Billing & Payments
Need help understanding your Windstream bill? Check out our support page to find questions to help understand your account and payments.
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Find out if you are in one of our service areas by contacting us right away.
Pick the correct address from this list to see the best deals available , or use that address.
Call 1-866-445-8084 to place an order, or chat now if available.
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When you call in and place an order today*, you’ll get a $100 Kinetic Visa® prepaid card.
* For call-in orders only. Requires Internet purchase. Local, State, or Federal government accounts are not eligible. Card is issued by MetaBank®, Member FDIC, in accordance with a Visa U license. S. A. Inc. No cash access or recurring payments. Can be used everywhere Visa debit cards are accepted. Unused funds after the valid through date will be forfeited; card valid for up to six months. Card terms and conditions apply.
How do I pay my Windstream bill over the phone?
Call Windstream Customer Service at (800) 347-1991 to make a phone payment. Our automated phone system accepts payments without additional fees. If a representative processes the payment on your behalf, a processing fee might be charged.
How do I pay my Windstream Kinetic bill?
- Log in to Go Kinetic.
- You will be redirected to your Homepage.
- Click on Pay Now. It will open a new page.
- Confirm the payment amount and method on the Make A Payment page.
- Click Pay Now.
Can you pay Windstream online?
You can check your bill, pay it, set up autopay, manage account notifications, and contact customer service from your anytime, anywhere customer portal whether you are at home or on the go.
How do I contact Windstream?
- Account Support. Sat. 8:30 a.m. to 5:00 p.m. (ET) Monday through Friday
- Service Support. Available 24/7. (800) 347-1991.
- Financial. Mon – Fri 8:00 am – 6:00 pm. Sat 8:30 am – 5:00 pm (ET) .
- Sales. Mon – Fri 7:00 am – 10:00 pm. Sat 8:30 am – 8:00 pm (ET) .
- Order Updates. Mon – Fri 8:00 am – 6:00 pm.