If you’re a resident of the city of Baltimore, chances are you’ve heard about the convenient online bill pay service offered by www.baltimorecity.gov. This comprehensive service offers a number of features that make it easy to pay bills from the comfort of your own home. With the service, you can pay all types of bills, including water, sewer, and trash bills, as well as electrical and gas bills, vehicle registration fees, city taxes, and more. You can even pay bills via e-check or credit card. In this blog post, we’ll provide an overview of the www.baltimorecity.gov bill pay service and explain how it works, the advantages it offers, and how to improve the efficiency of your bill payment process. We’ll also take a look at the various security measures in place to ensure your financial information is safe and secure. We’ll also provide some tips on how to use the service to save time and money.
To make a payment, you may use this official links below:
Online Payments and Account Lookup
https://pay.baltimorecity.gov/
In-Person Payments. Pay in person at the Abel Wolman Municipal Building, located at 200 Holliday Street, Baltimore, MD 21202. Office hours are from 8:30am
Online Payments and Account Lookup
https://pay.baltimorecity.gov/water
Please enter service address as it appears on the top portion of your bill. Use abbreviations (West = W, North = N, Street = St, Drive = Dr, etc.).
How does the Customer Payment Portal relate to the Department of Public Works (DPW) water customer service portal?
DPWs customer self-service portal provides a set of tools to help individuals monitor their water consumption, billing, and payment information (see below). The Customer Payment Portal, which launched on Oct. 1, 2022, introduces features to streamline the payment experience. There is some overlap (for example, both systems track payment data—however, for water payment history prior to October 2022, customers will need to use the DPW portal). Use DPW’s water portal for the following features, then pay online at the Customer Payment Portal:
| Consult & Manage | Consumption Insights |
|---|---|
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How do I delete an account from the Customer Portal? If you no longer need access to a Water Account in your Customer Portal, you can delete it. Step-by-Step Guide:
- Visit the Customer Payment Portal.
- Once logged in, ensure you are in the Accounts view. Otherwise, click the “Accounts” link in the top left corner.
- Click the Edit button under the account number you want to delete.
- Click on the Remove Account button.
- Click on the Confirm button to validate.
I set up AutoPay, but there is no indication that the account has been paid automatically on the bill. With Paymentus, bills do not have a message reminding customers not to pay because it is automatically deducted because I am still set up for AutoPay. Customers of AutoPay get an email 2-4 days before the charge is made. Additionally, whenever you access your customer portal account, the AutoPay button will be green, indicating that AutoPay is active on the accounts page.
I have just received an email reminding me that I will soon be charged. The email is a friendly reminder that your payment method in the system will be charged in 2-4 days. Do I need to take any action? Unless you want to stop the payment, you don’t need to do anything with the email. You click the email’s link to stop the payment. You don’t need to take any action if you don’t want to stop the payment; this is just a reminder.
I created my account with an incorrect email. How do I fix it? Step-by-Step Guide: .
- Visit the Customer Payment Portal.
- DO NOT create a second account with the correct email. Instead, access your account by logging in with your current password and the email address you wish to change.
- After logging in, select My Profile from the menu on the left side of the page.
- You will see a grey box with your email in it under Login Details in the right column on the website or toward the bottom of the screen on a tablet or smartphone. After “To edit your login in the box above,” select the blue button. “.
- Enter the email address you want to use in the box, then click Save Changes at the bottom of the page.
- Now your new user name is the email you updated. Please keep your security questions’ answers and login information on file.
FAQ
Can I pay my Baltimore water bill online?
Customers can now make online payments to Baltimore City using a credit card or a personal or business checking account. Online payments are accepted every day of the week, around-the-clock. Avoid the lines and pay online!.
How do I pay a ticket in Baltimore City?
Pay parking tickets online at baltimorecity’s Parking, Red Light and Speed Camera Citations. gov), by phone at 866-377-0765, by mail at P. O. Box 13327 in Baltimore, Maryland 21203, or in person at the Abel Wolman Municipal Building at 200 Holliday Street in Baltimore, Maryland 21202.
Can I check my water bill online?
Yes, you can check your water bill online at the water board’s official website. To access their portal and view your water bill, you must log in.
Where can I pay my Baltimore City water bill?
Pay in person at the Abel Wolman Municipal Building, 200 Holliday Street, Baltimore, Maryland 21202. Office hours are from 8:30am – 4:30pm, Monday through Friday.