Iberdrola has introduced a program to help clients pay their energy bills for electricity, gas, and other types of energy while reducing the potential effects of the coronavirus on their clients.The initiative, which is aimed at homes, small and medium-sized businesses, and the self-employed, provides flexible payment facilities, allowing customers in financial difficulty to request the measure and divide bills into up to twelve monthly installments at no additional cost.
Iberdrola has launched a contingency plan to strengthen its digital and telephone channels to ensure customer service and the availability of advice. These are the company’s first two additional lines of action.
Additionally, it has taken the initiative to start a consultation service to assist customers in adjusting their tariffs to new consumption patterns in the current environment.
These actions are a part of the company’s overall strategy against the COVID-19 coronavirus.
Iberdrola has put in place a number of measures at all of its headquarters (offices, transformer facilities, power plants, and customer support centers) as a business that offers a crucial service to society.To guarantee supply and service continuity, additional and specific measures have been taken.
Extraordinary protocols for important business groups are among the measures, along with mobility and temporary relocation contingency plans for employees of vital facilities and roles in the production, distribution, and customer supply of electricity.
Iberdrola is a leader in the energy industry, the world’s largest producer of wind energy, and one of the largest electricity utilities in terms of market capitalization.Nearly 100 million people in dozens of nations, including Spain, the UK (ScottishPower), the United States (AVANGRID), Brazil (Neoenergia), Mexico, Germany, Portugal, Italy, and France, are served by the company’s energy supply.It generated more than €36 billion in revenue while employing more than 35,000 people and managing assets worth more than €122 billion.4 billion and a net profit of €34 billion in 2019
Through its investments in renewable energy, smart grids, large-scale energy storage, and digital transformation, Iberdrola is driving the transition to a sustainable energy model and providing its customers with the most cutting-edge goods and services.Iberdrola is one of the businesses with the lowest emissions and a benchmark for its contribution to sustainability and the fight against climate change thanks to its dedication to clean energy.
To make a payment, you may use this official links below:
Pay by card – IBERDROLA
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Can I pay my Iberdrola bill online?
You can now pay your bills conveniently around-the-clock, 365 days a year with our free online payment service.All you need is a device with an Internet connection, like a computer, tablet, or phone. An active bank card
How do I pay my utility bill in Spain?
It is recommended to use direct debit (transferencia) to pay your utility bills from a Spanish bank account.You may designate a foreign address for your bills to be sent if you own a vacation home in Spain.After that, bills should be paid automatically when presented to your bank, though not all banks can be completely trusted.
How do I contact Iberdrola?
Call 1-800-ENTERGY (1-800-368-3749), then select the billing and payment option from our automated response system.