How to Stop Auto Pay on Boost Mobile

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Boost Mobile offers an AutoPay feature that allows customers to set up automatic payments for their monthly cell phone bill. While AutoPay can make paying your bill more convenient, you may want to turn it off at some point. Here’s a step-by-step guide on how to stop Auto Pay on your Boost Mobile account.

What is AutoPay with Boost Mobile?

  • AutoPay is an option to have your Boost Mobile bill paid automatically each month with a credit card or debit card on file.
  • With AutoPay enabled, Boost Mobile will charge your payment method on file each month on your bill’s due date.
  • Customers who use AutoPay are eligible for a $5 discount per month off their cell phone bill.

Reasons to Turn Off AutoPay

There are a few common reasons you may want to disable the AutoPay feature:

  • You want to remove the credit/debit card on file from being charged automatically each month.
  • You prefer to pay your bill manually so you can review charges each month before paying.
  • You want to use a different card than the one you originally set up with AutoPay.
  • You no longer want the $5 AutoPay discount.
  • You are switching cell phone carriers and don’t want Boost Mobile to continue charging you.

How to Stop Auto Payments

Turning off AutoPay is easy to do through the BoostOne app or by contacting Boost Mobile support. Here are the steps:

1. Via the BoostOne App

  1. Open the BoostOne app on your smartphone.
  2. Tap on “Pay Bill” from the main menu.
  3. Tap on “AutoPay Settings”.
  4. Tap the toggle next to “AutoPay” to turn it off.
  5. Confirm you want to disable AutoPay by tapping “Turn Off AutoPay”

Once you turn off AutoPay, you’ll have to manually pay your bill each month to avoid service interruptions.

2. By Contacting Boost Mobile

You can also turn off AutoPay by chatting with a Boost Mobile representative online or calling customer support at 833-50-BOOST (833-502-6678). Let the representative know you want to disable the AutoPay feature on your account.

The rep can walk you through the process of removing your credit/debit card on file so it is no longer charged automatically each month. This immediately stops future AutoPay transactions from occurring.

What Happens When You Disable AutoPay

Here are some key points on what to expect after you turn off AutoPay:

  • You will lose the $5 monthly AutoPay discount on your bill.
  • You will need to manually pay your bill each month before the due date to avoid account suspension.
  • Any credit/debit card on file will stop being charged automatically on your bill’s due date each month.
  • You can still set up one-time payments through the BoostOne app as needed.
  • You can re-enable AutoPay at any time if you want the feature again in the future.

Disabling AutoPay is simple and can provide more control over your monthly payments. Just contact Boost Mobile or adjust your settings in the BoostOne app.

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