Cricket may offer payment extensions through BridgePay, as long as the customer is registered with BridgePay and has made their first payment. Note that additional fees and the original terms of BridgePay enrollment may apply.
What is BridgePay?
BridgePay is a service offered by Cricket that allows customers to split their monthly service charge into two separate payments.
Customers can set up BridgePay within 7 days before or after the start of their billing cycle, and will have an additional 7 days to make the second payment.
How to Setup
To set up BridgePay, customers can visit a Cricket store or call 1-800-CRICKET (1-800-274-2538) and follow the prompts. Currently, BridgePay set up is not available online.
Customers can make the second BridgePay payment online by logging into My Account or through the myCricket app. Once logged in, a message at the top of the page will direct the user to make the payment. The second payment can also be made using Quick Pay on the website if the customer is aware of the amount owed.
Other options for making the second BridgePay payment include visiting a Cricket store or using the voice prompts at 1-800-274-2538.
Bridge Fees
Unlock the power of BridgePay and pay just a one-time fee of $5 for a single-line account or $10 for a multi-line account, plus your minimum payment due for each line on your account. Plus, if you make a payment with the help of a Cricket Support representative or using the Automated Phone System, an additional $4 fee applies
Keep track of your payments
- If you make your first BridgePay payment before your due date, your second payment is due seven days after the start of your new billing cycle.
- If you make your first payment after your due date, your second payment is due seven days after the start of your new billing cycle.
FAQ
Q: How much does it cost to reactivate my service if it’s been suspended?
A: For a single-line account, the fee is $5. For a multi-line account, the fee is $15.
Q: Will there be additional charges for monthly features on my second BridgePay payment?
A: Yes, any monthly feature charges will be added to your second payment.
Q: Are there any exclusions to the fees associated with BridgePay?
A: Yes, there are certain exclusions. The Customer Assistance Fee does not apply to payments made in Cricket stores in Connecticut or Vermont, and the Automated Phone System Payment Fee does not apply to payments made to accounts with a Connecticut billing address. Please note that these exclusions are subject to change and may be modified or terminated at any time without notice.