If you’re a Verizon customer or considering signing up for their service, it’s important to understand how the company bills its customers. Here’s what you need to know about Verizon’s billing practices.
How Does Verizon Bill Its Customers?
Verizon bills its customers one month in advance. This means that your first statement will include charges for both the current month and the following month. Your monthly charges will be prorated based on the number of days you are billed for during your 30-day billing cycle.
For example, let’s say you sign up for Verizon on June 1 and your billing date is June 15. On your first bill, you will be charged for service from June 1 through June 15, as well as charges for service from June 16 through July 15. On your second bill, you will only be charged for service from July 16 through August 15. Going forward, you will only be charged for one month in advance each month, as you will have already paid for the current month.
It’s important to note that when you cancel your Verizon service, you will not be pro-rated for your final bill. To avoid paying for service for a month you are not using, it is best to cancel or port your service close to your billing date, but not after.
In addition to your monthly charges, you may also see one-time fees on your bill, such as activation fees or charges for additional services or features. Be sure to review your bill carefully and reach out to Verizon customer service if you have any questions or concerns.
By understanding how Verizon bills its customers, you can better manage your budget and avoid any surprise charges on your monthly statement.
Why Does My Verizon Bill Change Every Month
If you’ve noticed that your Verizon bills vary from month to month, you may be wondering why. There are several potential reasons that your bill could be different each month, including:
- Promotions starting or ending: If you are enrolled in a promotion that offers a discounted rate, the amount you are charged each month may change when the promotion ends or if you enroll in a different promotion.
- Changes in your service: If you make changes to your service, such as adding or removing features or devices, you may see a one-time fee, a partial month charge, or a credit on your bill.
- Unpaid bill charge: If you have an unpaid balance from a previous bill, you may see a charge on your current bill to cover the unpaid amount.
- Pending adjustments: If you have requested a service adjustment or dispute a charge on your bill, you may see a pending adjustment on your statement until the issue is resolved.
- Pending orders: If you have placed an order for a new device or service, you may see a pending charge on your bill until the order is completed.
- Usage charges: Your monthly bill may include charges for toll calls, long distance calls (including international calls), pay-per-view or on-demand services, and other usage charges.
- Tax charges: The amount of tax you are charged may vary slightly based on the number of days in the month.
If you have any questions about the charges on your Verizon bill, it’s always a good idea to reach out to customer service for clarification.