Paying your GVTC bill online is a quick and easy way to stay on top of your account. With just a few clicks, you can view your balance, make a one-time payment, set up autopay, and more. This comprehensive guide will walk you through all the online bill pay options offered by GVTC.
Accessing Your GVTC Account Online
The first step to paying your GVTC bill online is accessing your account through their website. You have a couple different options:
- SmartHub – This is GVTC’s online account management portal. Go to https://gvtctx.smarthub.coop/ and log in with your account credentials.
- Account Manager – You can also log into your Account Manager directly from GVTC’s website. Click “My Account” and then “Login” to access your account info.
Once logged in via either platform, you’ll be able to view your account details, balance due, payment history, and more.
Making a One-Time PaymentPayNow – One Time Payment
The available payment methods depend on what you have stored in your account. To add a new card or bank account, go to the Payment Methods page.
One-time payments are usually processed immediately, so you can have peace of mind knowing your bill is paid, you need to enter Account Number and Last Name Or Business Name
Setting Up Autopay
Tired of having to manually pay your bill every month? Setting up autopay through GVTC is an easy way to automate payments.
Here’s how to set up autopay:
- Log into SmartHub or Account Manager
- Go to the Auto Pay Program page
- Choose whether you want payments to be debited from your card or bank account
- Pick the account you want to set up on autopay
- Select the day of the month the payment should be made
- Review terms and submit
Once autopay is set up, you don’t have to do anything – the system will automatically make a payment each month on the day you selected. Payments are usually processed 3-5 days before your bill’s due date.
Autopay gives you peace of mind knowing your bill is always paid on time, avoiding any late fees. You can cancel or change your autopay settings at any time through your online account.
Enrolling in Paperless Billing
Another way to simplify bill payment is enrolling in GVTC’s paperless billing program. With paperless billing, your statements will be sent electronically rather than through the mail.
To sign up for paperless billing:
- In your GVTC account, go to the My Profile page
- Click Update My Paperless Settings
- Change the setting to Yes to enroll in paperless billing
Once enrolled, you’ll receive an email notification each month when your new statement is ready to view. You can easily access it through your online account anytime.
Going paperless helps the environment and makes bill management easier since statements are stored securely online. You’ll get notified right away when it’s time to pay.
Viewing Your Billing History
Want to see past statements or review payment history? Your billing history is readily available through your GVTC account.
- Go to the Billing & Payments page
- Select the account you want to view history for
- Choose a statement date to open and view that bill
On Account Manager:
- Go to the Billing History page
- Pick an account if you have multiple
- Click any statement date to view the PDF
Your full billing and payment history is archived online, providing transparency into your account. You can check it anytime to view past bills.
GVTC offers excellent customer support if you ever need help with bill payment or account management.
For billing questions or issues, call 1-830-885-8322. The billing support team can help with:
- Clarifying charges on your bill
- Providing payment extensions in special circumstances
- Troubleshooting autopay or paperless billing enrollment
- Answering any other billing-related questions
For technical issues with your services, call 1-800-367-4882. Tech support can help with:
- Internet connectivity problems
- TV reception or program issues
- Phone service disruptions
- Smart home device troubleshooting
- General repair and maintenance needs
GVTC provides knowledgeable support 7 days a week for all your account needs.
Convenience and Control with Online Bill Pay
Paying your GVTC bill online through SmartHub or Account Manager provides convenience and control. You can easily set up autopay, go paperless, make one-time payments, check your balance, view history, and get 24/7 support.
Online account access empowers you to manage billing on your own schedule. With just a few clicks, you can pay your bill and avoid late fees, saving both time and hassle. GVTC offers user-friendly platforms to simplify bill management each month.